For Eyes - Licensed Store Manager 1 - #M276 Cherry Hill, NJ

For Eyes; Cherry Hill Township (NJ); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

For Eyes is seeking a Store Manager to drive sales and customer experience across the Cherry Hill location. You will coach staff, link optical and retail functions, and ensure flawless execution of the customer journey.

You’ll manage payroll, inventory, and store paperwork while ensuring loss prevention and safety standards. Candidates should have 3+ years in optical or retail management and hold state licensure.

Qualifications

• High School graduate or equivalent.
• State licensure required.
• 3+ years in optical or retail management.
• Operations knowledge and business impact understanding.
• Strong influencing and negotiating skills.
• Strong math basics (add/sub/mult/div).
• Sales-oriented with problem solving ability.
• Familiar with cash registers, computers and calculators.
• Excellent organizational skills.

Responsibilities

• Deliver exceptional customer service and store experience.
• Train and coach team members using company programs.
• Provide timely, constructive feedback to staff.
• Address performance issues and implement discipline when needed.
• Conduct meaningful conversations to boost satisfaction and results.
• Develop staff in optical knowledge, sales, and bookkeeping tasks.
• Drive profitable sales and retail culture.
• Analyze store financials and recommend improvements.
• Lead staffing to guidelines and onboard replacements as needed.
• Collaborate with Doctor of Optometry and store partners.

Skills

Sales skills

Math skills

Problem solving

Organization

Influencing skills

Negotiation

Education

High School diploma or equivalent

State licensure

College degree or equivalent

Job description

At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.

Requisition ID: 947129 Store #: 00M276 FE Cherry Hill Jersey Position: Full-Time Total Rewards: Benefits/Incentive Information

Job Description

The Store Manager delivers results that meet store business objectives along with flawless execution of the customer experience. Coaches and develops associates and management alike, and seamlessly links the doctor and retail functions together within a hosted environment.

Major Duties And Responsibilities

• Conveys a commitment to providing unsurpassed Customer Service
• Provides effective on-the-job training and guidance to team members making use of Company provided programs.
• Delivers clear, motivating and constructive feedback in a timely manner to all retail associates.
• Confronts problem performers directly and without delay; initiates appropriate disciplinary action when necessary and follows up to monitor progress.
• Conducts Meaningful Conversations during required times to elevate associate satisfaction, performance and results.
• Coach and train associates in technical dispensing techniques, sales, customer service, and bookkeeping functions. Continuously develop co-workers’ optical knowledge and skills.
• Drive profitable personal sales, modeling the way and fostering a retail selling culture.
• Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.
• Strives to achieve "Far Exceeds Expectations" on all targets.
• Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations
• Executes and on-boards staffing to guidelines.
• Interviews candidates to keep a bench of possible replacement candidates for own store as well as region that they support.
• Performs administrative duties to include payroll, inventory management, technical application and understanding.
• Completes and files in a timely manner all necessary store and customer paperwork being thorough and exact in detail.
• Leads Doctor of Optometry and Host business partnership and co-planning.
• Adheres to company policies and procedures regarding loss prevention.
• Prepares and executes physical inventory per company guidelines.
• Ensures all company approved safety programs are implemented and maintained consistently per standards, creating a safe working environment for all Associates/Customers.
• Lead positive attitude toward all company objectives and directives; demonstrate teamwork at all times.

Basic Qualifications

• High School graduate or equivalent
• State licensure
• 3+ years as an optical associate or non-optical retail management
• Comprehensive knowledge from operations, processes and business implications
• Strong influencing and negotiating skills
• Strong basic math skills (addition, subtraction, multiplication, division)
• Sales skills
• Problem solving ability
• Familiarity with cash register, computers and calculators
• Organization skills

Preferred Qualifications

• College degree or equivalent
• ABO Certification
• Previous experience in customer service and retail

Pay Range: 31.22 - 54.04

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.