FOOD UNIT LEAD (FULL TIME)

Chartwells Higher Education Dining Services; Worcester (MA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Shopping Program

Health & Wellness

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Job summary

Chartwells Higher Education Dining Services is hiring a Food Unit Lead at Worcester Polytechnic Institute in Worcester, MA. This full-time role runs Monday through Friday 3-11pm and requires 1+ year of supervisory experience in food service.

Pay ranges from $20.00 to $21.00 per hour and resume upload is requested with the application. Join a campus team that emphasizes growth, purpose, and competitive benefits including Instapay via One @Work.

Qualifications

• 1+ years of experience in a similar food service supervisory, assistant/managerial, or lead role.

Responsibilities

• Provide quality customer service with attention to detail.
• Oversee and participate in the preparation and service of food and beverages per standards.
• Help plan menus and supervise meals.
• Ensure timely, efficient meal service; supervise serving of meals.
• Respond to customer complaints in person and by email.
• Train employees; assign and coordinate work for efficiency and excellence.
• Determine work procedures; prepare schedules and expedite workflow.
• Maintain daily/weekly/monthly reports (inventory, payroll, time-keeping).
• Manage cash handling per policy.
• Order food and supplies from approved sources.
• Maintain sanitation and safety per regulations; sanitation schedule adherence.
• Issue instructions and orient staff; supervise training.
• Perform other duties as assigned.

Skills

Customer service

Supervisory experience

Food service

Cash handling

Job description

Location: Worcester Polytechnic Institute

• We are hiring immediately for a FOOD UNIT LEAD (FULL TIME) position.
• Address: Halal Shack at Worcester Polytechnic Institue 100 Institute Road, Worcester, MA 01609 Note: online applications accepted only.
• Schedule: Full Time; Monday thru Friday 3-11pm. More details in interview!
• Requirement: 1+ years of experience in a similar food service supervisory, assistant/managerial, or lead role. Please upload resume with application.
• Pay Range: $20.00 per hour to $21.00 per hour.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact.

Job Summary

Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.

Essential Duties and Responsibilities

• Provides quality customer service by providing one-on-one attention to detail.
• Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites work flow.
• Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time-keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
• Orders food and other necessary supplies from approved sources or purveyors.
• Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
• Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
• Issues written and oral instructions.
• Help select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

The Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount MarketplaceIdentity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.