FOOD UNIT LEAD (FULL TIME)

Chartwells School Dining Services K12; Neenah (WI); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Limited nights

No weekends

Internal employee referral bonus

Health and wellness programs

Job summary

Chartwells School Dining Services K12 in Neenah, Wisconsin, is hiring a Food Unit Lead to coordinate activities of food-service employees, ensuring a quality dining experience.

This full-time position requires prior supervisory experience and a ServSafe certification. Responsibilities include overseeing food preparation and service, customer interactions, and training staff to maintain high standards of quality and efficiency.

Benefits include a retirement plan, health insurance, and wellness programs. Join us in providing excellent service!

Qualifications

• Prior supervision experience required.
• ServSafe certification is essential.

Responsibilities

• Coordinate activities of other food-service employees.
• Oversee food preparation and service.
• Respond to customer complaints.
• Train employees and assign work.

Skills

Customer service

Supervision

Food safety

Menu planning

Education

ServSafe certification

Job description

FOOD UNIT LEAD

Location: Neenah Joint School District – 410 South Commercial Street, Neenah, WI 54956. Online applications accepted only.

Schedule: Full time – Monday through Friday, 6:00 am to 2:30 pm. More details upon interview.

Pay: $19.00–$21.00 per hour.

Perks: Limited nights, no weekends or holidays, and limited summer hours available. Internal employee referral bonus available.

Job Summary

Coordinates activities of other food‑service employees to create an enjoyable dining experience for customers, staff, and visitors.

Essential Duties and Responsibilities

• Provides quality customer service with one‑on‑one attention to detail.
• Oversees and participates in the preparation and service of food and beverages in accordance with company standards for presentation, sanitation, safety, and portion control.
• Helps plan menus.
• Ensures timely, efficient meal service; supervises serving of meals.
• Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
• Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
• Determines work procedures, prepares work schedules and expedites workflow.
• Uses proper systems for completion of required daily, weekly, and monthly reports such as inventory‑cash reports, production records, payroll, and time‑keeping.
• Responsible for proper cash handling as established by the Food Accounting Manual (deposits, petty cash, change funds).
• Orders food and other supplies from approved sources or purveyors.
• Directs and participates in overall sanitation and safety of the facility and employees per company standards and government regulations.
• Develops sanitation schedule and ensures compliance for cleaning of kitchen, dining area, and washing of utensils and equipment.
• Issues written and oral instructions.
• Helps select and orient employees; oversees staff training in areas of responsibility.
• Performs other duties as assigned.

Qualifications

Prior supervision experience and ServSafe certification are required.

Benefits

• Retirement plan
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program
• Medical, dental, vision, and life insurance (full‑time only)
• Disability insurance and commuter benefits
• Employee assistance program and flexible spending accounts (FSAs)

Equal Opportunity Employer Statement

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis. Chartwells K-12 maintains a drug‑free workplace.