Food Services- Senior Lead

North Mississippi Medical Center, Inc; Baldwyn (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

North Mississippi Health Services is seeking a Food Services Senior Lead to supervise high-quality, cost-efficient dining operations. The role ensures sanitation standards, guides staff to optimal department function, and collaborates with the Food and Nutrition Director while managing internal and external communications and reporting.

The position requires strong leadership, organizational skills, and the ability to plan daily schedules, monitor budgets, and maintain quality customer service

Qualifications

• Must be knowledgeable of Food Service Health Code Regulations and of kitchen sanitation, cleaning and security.
• Must have ability to analyze and solve basic arithmetic problems.
• Must be knowledge of receiving, storage, issuing, and inventory controls.
• Must have ability to communicate effectively in writing and orally. Must be able to speak and read English.

Responsibilities

• Leads staff to ensure safe, cost-effective, and quality food services.
• Provides positive leadership to staff to meet NMMC-WP's and F&N's goals and objectives.
• Demonstrates adherence to NMMC's Mission, Vision, and Values Statement and serves as a role model to staff.
• Assists in all written and oral communications regarding operations and schedule changes.
• Participates in training and in-service education.
• Coordinates all internal and external customer services to best meet the needs of our customers.
• Assists in compiling and submitting data and reports appropriately and on a timely basis.
• Communicates effectively and timely with all internal and external customers.

Skills

Staff leadership

Communication

Budget management

Quality control

Food service knowledge

English proficiency

Time management

Team collaboration

Job description

We believe a career is more than just a career - it's a calling. Our teammates' "True North" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.

Department: 10308010 Food and Nutrition ECF

Work Shift: Variable Shift

Job Description

The Food Services Senior Lead at North Mississippi Health Services is responsible for leading the provision of high quality, cost-effective food service, ensuring all sanitation standards remain met and staff is guided to optimal department function. This role collaborates with the Food and Nutrition Director and utilizes strong communication, organizational, and leadership skills to coordinate all department internal and external communication and customer service, plan and delegate daily schedule and activities, compile and submit data and reporting, assist with operational assessment to meet budget compliance, and lead staff to deliver optimal area function to ensure a safe, compliant, and quality food service experience.

JOB FUNCTIONS

Basic Requirements:

• Leads staff to ensure safe, cost-effective, and quality food services;
• Provides positive leadership to staff to meet NMMC-WP's and F&N's goals and objectives;
• Demonstrates adherence to NMMC's Mission, Vision, and Values Statement and serves as a role model to staff.

Communication:

• Assists in all written and oral communications regarding operations and schedule changes;
• Participates in training and in-service education;
• Coordinates all internal and external customer services to best meet the needs of our customers;
• Assists in compiling and submitting data and reports appropriately and on a timely basis;
• Communicates effectively and timely with all internal and external customers.

Budget:

• Participates in meeting budget and works with staff towards the most efficient use of food and supplies;
• Assists in prioritizing, delegating, scheduling, & evaluating work & staff assignments for maximum efficiencies;
• Uses their time wisely and adhere to the lunch break.

Safe Food Handling and Sanitation:

• Leads staff to follow proper food safety procedures and proper documentation of required monitors;
• Coordinates/participates in cleaning & sanitation of assigned areas to meet the State Health Standards.

Knowledge Skills and Abilities

• Must be knowledgeable of Food Service Health Code Regulations and of kitchen sanitation, cleaning and security.
• Must have ability to analyze and solve basic arithmetic problems.
• Must be knowledge of receiving, storage, issuing, and inventory controls.
• Must have ability to communicate effectively in writing and orally. Must be able to speak and read English.
• Must be customer oriented and able to deal effectively with internal and external customers.
• Must have basic computer knowledge.
• Must be a self-starter and possess the ability to work independently, without direct supervision.
• Must utilize staff effectively to achieve best use of an individual's capability.
• Must record quality control standards and other record keeping.
• Must demonstrate good work habits (punctual, utilizes time wisely).
• Must present a professional appearance and follows the uniform & grooming guidelines; ensure staff does the same.
• Must understand and support the mission and goals of the medical center and the Food & Nutrition Department.
• Must maintain a clean, safe, and well stocked work area.
• Must consistently seek to improve services and products, and solicits customer feedback.
• Must support and participate in Performance Improvement activities.
• Must organize assigned areas to meet expense limitations and exceed their customer's needs.
• Must use their time and energy positively. Must take concerns to the person who has the authority to correct them.
• Must interact with all internal and external customers to provide high quality customer services in a timely manner.
• Must be responsible for ensuring appropriate communication and follow up for hospital & department issues.
• Must maintain a high level of adherence to the Hospital's Value Statement and Service Excellence Standards.
• Must resolve customer complaints appropriately, timely, and effectively.
• Must interface effectively with all assigned and managerial staff.
• Must work well with others and on their own.
• Must be responsible for staff maintaining a high level of customer service.
• Must lead and work cooperatively with fellow team members to ensure positive and productive work atmosphere.
• Must regularly recognizes and acknowledges staff for a job well done.

Physical Demands

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions