Food Services Leader

Pilot Flying J

Toledo (OH)

On-site

USD 20,595 - 30,610

Full time

14 days+

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Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

A major travel center network is hiring a Shift Leader in Toledo, OH, responsible for supervising restaurant operations and providing excellent customer service. The ideal candidate will have experience in restaurant operations, strong customer service skills, and the ability to work a flexible schedule. This full-time position offers competitive pay rates, medical benefits, and a supportive work culture focused on teamwork and quality service. Join us to support our commitment to keeping North America moving.

Qualifications

Previous experience or working knowledge of restaurant operations.
Ability to help maintain a customer-focused culture.
Must be able to work a flexible schedule including nights and weekends.

Responsibilities

Supervise employees and general operations of the restaurant.
Respond to customer needs and maintain a customer-focused environment.
Assist managers with tasks to ensure operations run smoothly.

Skills

Customer service skills

Teamwork

Flexibility

Tools

Calculator

Computer

Job description

Pilot Company is an industry‑leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people‑first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate has excellent customer service skills to respond to the needs of customers, is self‑motivated, and ready to assist managers with any tasks that need to be executed to keep our facilities well‑maintained and running smoothly. This person will be knowledgeable of store operations and Pilot Flying J’s commitment to quality and customer service.

Pay Rates Starting between: $14.95 - $22.22 / hour

Qualifications

Previous experience or working knowledge of restaurant operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Additional Information