FOOD SERVICES LEAD

CO1000 H. Lee Moffitt Cancer Center and Research Institute Hospital, Inc.; United States; On-site; USD 23,000 - 34,000; Full time

Job summary

The Food Services Team Lead at Moffitt Cancer Center oversees Magnolia Campus operations, ensuring timely production, proper stock levels, and attentive guest relations. You will guide café staff and maintain daily records, including cash handling and refunds, while upholding sanitation standards and safe food practices.

Ideal candidates bring strong customer service and food service operations skills, with 5+ years in the field and MS Office proficiency.

Qualifications

• High School Diploma/GED required.
• Minimum five (5) years in food service capacity; two (2) in an institutional food service environment.
• Superior customer service, communication, food service operation and organizational skills.
• Proficient with all relevant food service equipment and MS Office.

Responsibilities

• Rotates all product using FIFO; ensure outdated product is used first.
• Ensure areas are well stocked and ready for service.
• Ensure recipes are used in production of foods.
• Direct production duties and communicate daily tasks to team members.
• Trains and reports progress of coworkers to Food Service Supervisor.
• Perform all production functions and maintain proper cash handling.
• Maintain sanitation per manufacturer instructions and department procedures.
• Monitor refrigeration temps and log accordingly.

Skills

Customer service

Communication

Food service operations

Organizational skills

Education

High School Diploma or GED

Associate’s degree (preferred)

Tools

MS Office

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary

The Food Services Team Lead guides and directs operations as well as guest relations and daily required record keeping. This position oversees team members in support of daily production needs, and provides education and day-to-day direction to staff. They will operate the cash register, and prepare food items during employee meals, break times, and time off. This position assumes responsibility for sanitary production, holding, and storage of all food and supplies, and facilitates menu rollouts and recipe changes. Responsible for performing job duties in accordance with mission, vision and values of Moffitt Cancer Center.

Job Summary

Position Highlights: The Food Services Team Lead guides and directs Moffitt Magnolia Campus (MCC) operations and closing procedures, as well as guest relations and daily required record keeping. This position oversees coworkers in support of daily production needs and provides education and day-to-day direction to café staff. This position maintains adequate food and supply stock to the areas. The position will need general cash register knowledge able to perform refunds, cash out, and closing procedures. General food preparing skills to assist with employee meals, break times and time off. This position assumes responsibility for sanitary production, holding and storage of all food and supplies, and facilitates menu rollouts and recipe changes.

The Ideal Candidate

• Superior customer service, communication, food service operation and organizational skills
• Proficient with all relevant food service equipment and demonstrated moderate technical skills – i.e MS office

Responsibilities

Rotates all product using first in / first out ("FIFO") method, ensuring potentially out of date product is utilized first.

• Ensure all areas are well stocked and ready for service
• Ensures recipes are used in production of foods.
• Directs production duties and communicates daily tasks and deliverables to team members.
• Trains, teaches, and reports progress of coworkers to Food service Supervisor.
• Performs all production functions and ensures use of excess food; directs coworkers to ensure service of food at correct time, temperature, texture, etc.
• Operates all cooking equipment according to manufacturer's instructions
• Reports faulty equipment and unsafe equipment temperatures to Supervisor for repairs.
• Ensures all equipment is cleaned following manufacturer's instructions and enforces overall Department sanitation.
• Monitors, directs, and enforces sanitation procedures for thawing, holding, production, and storage for all food.
• Maintains refrigeration temperature log pursuant to all regulatory standards.
• Operates cash register and follows policies and procedures outlined in "Cash Handling Procedure" department documentation.
• Monitors coworkers to ensure proper cash handling procedures.
• Maintains adequate par of bills and coin via change orders and deposit drops via courier to bank.
• Communicates deposits to Supervisor daily.
• Alerts Supervisor of employee paid time off ("PTO") in advance of upcoming schedules.
• Works diligently with Supervisor to eliminate any potential overtime.
• Maintains friendly, customer focused atmosphere in café, patients, and visitors.
• Other duties as assigned

Minimum Requirements

• High School Diploma/GED required
• Minimum five (5) years in food service capacity; two (2) of which working in an institutional food service environment
• Superior customer service, communication, food service operation and organizational skills
• Proficient with all relevant food service equipment and demonstrated moderate technical skills - i.e. MS Office

Preferred

• Associate’s degree
• Food Safety Manager Certification

Salary Range $16.75 - $25.27 Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions. We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Moffitt Career Site If you have the vision, passion, and dedication to contribute to our mission, then we have a place for you!

1. Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

2. Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Read more information about yourEEO rights under the law.

Transparency in Coverage Rule Careers Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.