Food Service Worker Lead - Loras College

Aramark; Dubuque (IA); On-site; USD 16,531 - 24,796; Full time

Job summary

Aramark is seeking a Food Service Worker Lead at Loras College in Dubuque, IA. You will assist with food prep, portioning, and serving, with guidance from your manager to learn on the job and build strong customer connections.

You will lead station setup, ensure accurate portions, maintain safety and sanitation, and help train team members. The role demands initiative, reliability, and a positive attitude in a fast-paced food service environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong leadership and supervisory abilities.
• Ability to work well in a team.
• Serve Safe Certification required.
• Able to follow detailed written and verbal instructions.

Responsibilities

• Lead food item preparation and ensure proper portions.
• Set up and break down stations as directed.
• Cook and prepare foods per recipes.
• Maintain daily temperature logs.
• Greet customers and handle feedback.
• Ensure sanitation and waste disposal.
• Cross-train and assist with events.

Skills

Customer service

Leadership

Teamwork

Follow instructions

Food service experience

Safety awareness

Education

Serve Safe Certification

Job description

Food Service Worker Lead - Loras College

Requisition #: 665428

Location: Dubuque, IA, US 52001

Job Description

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks).
• Ensure that all work areas and serving utensils are cleaned and sanitized.
• Responsible for accurate disposal of waste from the service line.
• Transfer supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately.
• Cross‑train in areas as the need arises.
• Able to work in concessions, catering, and special events required by your manager.
• Perform tasks as requested by your manager on a weekly, bi‑weekly, or monthly basis.
• Complete any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

Qualifications

• Great customer service and interpersonal skills.
• Strong Leadership and supervisory skills.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food Service Experience preferred.
• Requires frequent lifting/transporting hot food items.
• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.