Food Service Worker Lead

Aramark Corporation; Shaker Heights (OH); On-site; USD 15,153 - 22,041; Full time

Job summary

Aramark Corporation in the United States is seeking a Food Service Worker to assist with food preparation, portion meals, and serve customers under manager guidance. You’ll learn on the job and build connections with the people we serve, joining a team that values organization, accountability, and a positive attitude.

The role includes setting up and breaking down stations, cooking to recipes, maintaining portions and logs, and ensuring sanitation.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong leadership and supervisory abilities.
• Ability to work in a team environment.
• Serve Safe Certification required.
• Ability to follow detailed written and verbal instructions.
• Food service experience preferred.
• Frequent lifting and transporting hot food items.
• Ability to work in kitchen areas with heat, steam, noise and chemicals.

Responsibilities

• Lead all aspects of food preparation for the day and date products.
• Assist in setting up and breaking down stations as directed by management.
• Cook and prepare foods following recipes and directions.
• Use accurate portions when preparing and serving items.
• Maintain daily temperature logs.
• Take samples for quality before serving.
• Highlight items not meeting quality and inform management.
• Complete opening/closing station checklists.
• Greet customers and solicit feedback on service.
• Keep work stations clean and sanitized; manage waste disposal.
• Move supplies between storage and work areas; operate carts as needed.
• Support safety observations and report hazards promptly.
• Cross-train as needed; work across concessions, catering, events.
• Perform tasks requested by supervisor or Aramark management.
• Coordinate team to ensure timely, effective service; request support as needed.

Skills

Great customer service

Interpersonal skills

Leadership

Teamwork

Serve Safe Certification

Attention to instructions

Food service experience

Lifting/physical ability

Kitchen safety awareness

Job description

Job Description

As a Food Service Worker, you’ll assist with food prep, portioning meals, and serving our loyal customers. With guidance from your manager, you’ll learn on the job and make great connections with the people we serve. We’re looking for team players who are organized, focused, accountable, and above all, bring a positive attitude every day.

The sky is the limit for what you’ll go on to achieve next! Ignite your passion, pursue what matters.

Job Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Responsible for taking samples of all food items on the line prior to serving the customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
• Ensures that all work areas and serving utensils are cleaned and sanitized
• Responsible for accurate disposal of waste from the service line
• Transfers supplies and equipment between storage and work areas by hand or by cart.
• Assist with daily safety observations and report safety hazards discovered in the location to management immediately
• Cross-train in areas as the need arises
• Able to work in concessions, catering, and special events required by your manager
• Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
• Completion of any task requested by a supervisor or member of the Aramark management team.
• Lead all aspects of and advise the employees working on the line toensure timely and effective service of the customers. Request support from utility workersfor sanitation issues of the line as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Great customer service and interpersonal skills

• Strong Leadership and supervisory skills

• Ability to work in a team environment

• Serve Safe Certification

• Ability to follow detailed written and verbal instructions

• Food Service Experience preferred

• Requires frequent lifting/transporting hot food items

• Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.