FOOD SERVICE WORKER (HARRISON CAMPUS)

Covenant HealthCare; Saginaw (MI); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

Vision coverage

Retirement match

Paid time off

Wellness programs

Tuition reimbursement

Descrizione del lavoro

Covenant HealthCare in Saginaw, MI is seeking a Food Service Worker II to prepare, cook, and deliver meals to patients while ensuring accuracy of orders and maintaining clean dining areas.

You will operate the POS, assist with tray service, follow dietary guidelines, and collaborate with dietitians to meet patient nutrition needs. A High School diploma is required; ServSafe certification is preferred or to be completed within 6 months of hire.

Competenze

• High School diploma or equivalent is required.
• ServSafe certification or completion within 6 months of hire is required.
• Experience following recipes and dietary guidelines is preferred.

Mansioni

• Greet customers professionally and ensure excellent service.
• Prepare, grill, and cook food according to recipes and dietary guidelines.
• Deliver meals and assist with tray service to patient units.
• Operate the POS system, handle cash, and balance drawer at shift end.
• Assist with stocking, inventory, and maintaining clean work areas.
• Support patients with meals and assist in room service explanations.

Conoscenze

Customer service

Food safety

Cash handling

Communication

Formazione

High School diploma or equivalent

Descrizione del lavoro

Overview

The Food Service Worker II prepares, cooks, and serves food while maintaining high standards of customer service. This role provides food preparation and cooking; patient orders and patient tray review; delivery service; cashiering; while ensuring compliance with all state and county health and safety regulations.

The Food Service Worker II demonstrates excellent customer service in that his/her attitude and actions are always consistent with the standards contained in the Vision, Mission, and Values of Covenant and the commitment to Extraordinary Care for Every Generation.

Responsibilities

Essential Responsibilities:

• Greet and communicate professionally with customers, peers, and leaders, ensuring the best representation of Covenant HealthCare and the Nutrition Services department.
• Ensure timely and accurate food service and delivery while observing all food handling, safety, and sanitation guidelines.
• Prepare, grill, and cook food according to recipes, instructions, and nutritional guidelines.
• Resolve customer complaints promptly.
• Assist with food stocking, inventory management, and replenishing supplies.
• Maintain cleanliness of floors, equipment, and work surfaces.
• Operate the POS system for payment transactions, ensuring correct change and receipts. Balance cash drawer at the end of each shift.
• Verify meal pass authenticity and prevent counterfeit paper money.
• Effectively use communication tools (headsets, phones, POS systems) for efficient operations.
• Process food orders, nourishments, tray tickets, and other related food supply requests as required.
• Adhere to dietary safety protocols and ensure food compliance with various patient diets.
• Follow hand hygiene guidelines before entering patient rooms.
• Assist with quality audits to ensure compliance with dietary guidelines.
• Support patients with meal service, including explaining room service, special diets, ordering, and meal selection.
• Collaborate with dietitians to clarify patient food choices.
• Communicate tray ticket changes and assist with meal tray delivery to patient units.
• Coordinate with department staff, patient service unit teams, patients, and guests to meet patient needs.
• Assist with tray line operations and meal flow.
• Participate in nutrition and dietary training sessions.
• Assist with Food Service Worker I duties and catering tasks as needed.
• Other Duties as assigned.
• Must be available and dependable for flexible scheduling of work hours, weekends and holidays.

Qualifications

EDUCATION/EXPERIENCE�

• High School diploma or equivalent required.
• Minimum of one (1) year of work experience in food preparation, cooking, serving, or cashiering/cash handling required.
• ServSafe certification (or completion within 6 months of hire/transfer) required.
• Pass Covenant dietary/nutrition competency test within 6 months of hire/transfer required (if performing Hospitality Ambassador duties).
• Previous work experience following recipes and dietary/nutritional guidelines preferred.

KNOWLEDGE/SKILLS/ABILITIES

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Constant standing, walking, twisting, reaching, handling, fingering, talking, hearing, and smelling.
• Constant near, midrange and far vision, depth perception and field of vision.
• Constant lifting 0-10 lbs.
• Frequent lifting, carrying, pulling, pushing, climbing, and balancing.
• Occasional sitting, stooping, kneeling, crouching, and squatting.
• Occasional lifting 11-100 lbs.

WORKING CONDITIONS/PHYSICAL DEMANDS

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Constant standing, walking, twisting, reaching, handling, fingering, talking, hearing, and smelling.
• Constant near, midrange and far vision, depth perception and field of vision.
• Constant lifting 0-10 lbs.
• Frequent lifting, carrying, pulling, pushing, climbing, and balancing.
• Occasional sitting, stooping, kneeling, crouching, and squatting.
• Occasional lifting 11-100 lbs.

Why Work at Covenant HealthCare

At Covenant HealthCare, we are united by a shared mission of providing Extraordinary Care for Every Generation. We foster a culture built on teamwork, excellence, accountability, respect, customer service, and enthusiasm, where every employee plays an important role in delivering patient-centered care and making a difference in our community.

Our benefits include:

• Comprehensive medical, dental, and vision coverage
• Retirement plans with employer match
• Paid time off to support work-life balance
• Employee wellness programs and mental health support
• Tuition reimbursement, university discounts, and professional development opportunities