Food Service Team Member

Nouria; Londonderry (NH); On-site; USD 17,000 - 25,000; Full time

Job summary

Nouria Energy Corporation is seeking a customer-focused retail team member to handle fresh food preparation, coffee and self-service items, and POS transactions. You will ensure product quality, manage inventory, and uphold Nouria’s customer service standards on site.

You will greet customers with a warm smile, suggest additional purchases, and contribute to a safe, clean store environment while following all safety protocols and procedures.

Qualifications

• General safety, sanitation and hygiene procedures.
• Allergen & Food Safety Awareness.
• Ability to follow instructions and established procedures.
• Ability to work alone or as a member of a team.
• Awareness of sanitation and hygiene procedures and practices.

Responsibilities

• Preparing all fresh made to order food items.
• Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center.
• Load product into fresh case as needed.
• Operating the cash register.
• Provide best in class customer service.
• Maintain high levels of sanitation.
• Assist in monitoring of inventory levels for freshness and availability.
• Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date.
• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to the customers and promote specials.
• Assume full responsibility for the execution of Nouria’s customer service program at the site level.
• Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
• Assure all environmental and hazardous material regulations are strictly enforced.
• Maintain safety and security of the store and document any accidents or incidents that occur.
• Manage the maintenance of the customer environment inside and around the perimeter of the store.
• Operate all assigned equipment safely and efficiently.
• support implementation of the Nouria Safety and Health program.
• Promptly Report workplace accidents, injuries, incidents, or illnesses
• Complete the new employee safety orientation procedure
• The use of gloves, hat/visor, and apron are required.

Skills

Customer service

Food safety awareness

Safety consciousness

Job description

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, which includes Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and multiple unbranded brands. Our wholesale operations supply branded and unbranded fuel to 300+ locations across New England and New York. We are ranked within the top 50 largest convenience store chains in the country, operating 150+ company-operated locations throughout New England and ranked within the top 10 largest car wash chains in the country.

If you have a good attitude, like working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers. Customers visit our stores for much more than a good value on gasoline and products, they come for the value of a warm smile and courteous welcome.

General Summary

Principle Duties And Responsibilities

• Preparing all fresh made to order food items
• Maintaining all self-service food offerings including but not limited to Coffee, Fresh case items, dispensers, fountain machines, and condiment center
• Load product into fresh case as needed
• Operating the cash register
• Provide best in class customer service
• Maintain high levels of sanitation
• Assist in monitoring of inventory levels for freshness and availability
• Stocking: back stocking, filling condiments, filling, supplies, and rotating product by received date

Customer Service

• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to the customers and promote specials
• Assume full responsibility for the execution of Nouria’s customer service program at the site level

Safety & Station Appearance

• Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
• Assure all environmental and hazardous material regulations are strictly enforced
• Maintain safety and security of the store and document any accidents or incidents that occur
• Manage the maintenance of the customer environment inside and around the perimeter of the store
• Operate all assigned equipment safely and efficiently
• support implementation of the Nouria Safety and Health program
• Promptly Report workplace accidents, injuries, incidents, or illnesses
• Complete the new employee safety orientation procedure
• The use of gloves, hat/visor, and apron are required.

Qualifications

• General safety, sanitation and hygiene procedures.
• Product/production processes.
• Allergen & Food Safety Awareness
• Basic knowledge of the product, production processes and other techniques for maximizing the level of production.
• Ability to follow instructions and established procedures
• Ability to work alone or as a member of a team
• Awareness of sanitation and hygiene procedures and practices,
• Concern for the safety of self and co-workers and a responsible attitude.

Physical Requirements

• Ensures physical maintenance, safety, cleanliness, and attractiveness of all store facilities
• Performs other related duties as required
• Must be able to lift up to 50 pounds at times
• Must be able to traverse and access all areas of the store
• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.