Food Service Team Lead - Fast-Paced Customer Care

Buc-ee's Ltd; Terrell (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Buc-ee's Ltd in Texas is seeking a Deli/Food Service Team Leader to supervise daily food service operations, ensure health code compliance, and deliver exceptional guest experiences. You will lead food preparation, maintain cleanliness, and operate POS devices while coordinating with management on shift duties.

This role requires reliability, the ability to handle high-volume periods, and a proactive, customer-focused attitude. Rotating day/night shifts and standing for long periods are expected.

Qualifications

• High school diploma or equivalent preferred.
• Restaurant or retail experience preferred.

Responsibilities

• Preparation of Buc-ee’s unique foodservice offerings to prescribed recipes.
• Assure safe food handling.
• Competent use of various POS and transaction devices.
• Helping customers in a friendly and professional manner.
• Completion of prescribed elements listed on shift duty list.
• Responsive communication with store management and fellow associates.
• Concentrating, interacting with others, working under stress and coming to work regularly and promptly.
• Ability to work on the store’s busiest days.
• Regular and prompt attendance.

Skills

Customer service

Team leadership

Food safety

Education

High school diploma or equivalent

Tools

POS systems

Job description

Buc-ee's Ltd in Texas is seeking a Deli/Food Service Team Leader to supervise daily food service operations, ensure health code compliance, and deliver exceptional guest experiences. You will lead food preparation, maintain cleanliness, and operate POS devices while coordinating with management on shift duties.

This role requires reliability, the ability to handle high-volume periods, and a proactive, customer-focused attitude. Rotating day/night shifts and standing for long periods are expected.