Food Service Supervisor (Full Time, $25/hr + Benefits) - UAA Creekside - Anchorage

UNAVAILABLE; Anchorage (AK); On-site; USD 45,000 - 60,000; Full time

Job summary

The Food Service Supervisor at the University of Alaska Anchorage oversees high-volume dining operations at Creekside Commons. This role emphasizes leadership in ensuring exceptional service and quality standards, managing daily food service operations, and maintaining food safety regulations.

The ideal candidate will possess relevant experience, a commitment to quality and service, and demonstrate strong leadership abilities. Responsibilities include directing teams, executing strategic plans, and ensuring compliance with safety standards.

Qualifications

• High school diploma or GED equivalent.
• Food Handler’s Card or ServSafe Certification contingent upon 30 days of hire.
• At least one year of experience in a key leadership role overseeing employees.
• A valid Driver’s License and an acceptable driving record for the past three years.
• Employees must speak, understand, read, and write English.
• Basic proficiency with Microsoft Office Suite applications: Word, Excel, PowerPoint, Outlook.

Responsibilities

• Provides team leadership ensuring cohesiveness at the unit.
• Directs daily food service operations including menu evaluation and purchasing.
• Maintains and implements sanitary and food safety conditions.
• Accountable for product and service quality delivery.
• Involved in daily operations promoting workplace diversity initiatives.
• Executes strategic plan aligning with service mission and values.
• Supervises daily work activities and monitors operating standards.
• Establishes a safe work environment by performing safety audits.
• Maintains kitchen and storage to meet/exceed sanitary conditions.
• Motivates and guides team through communication of goals.
• Develops schedules and performance evaluations.
• Manages hiring and training of employees.
• Monitors internal quality assurance and food safety audits.

Job description

Job Description

The Food Service Supervisor is located at the Creekside Commons on the University of Alaska Anchorage. This is a high-volume dining facility located on a college campus. The Food Service Supervisor is a unique and exciting opportunity for an energetic and motivated manager who is constantly seeking excellence in service standards. This key leadership position is directly responsible for the successful operation of Food Service activities including retail, quality improvement, sanitation and infection control.

The Food Service Supervisor ensures client, customer service satisfaction with efficient cost-effective management, meeting and exceeding stated expectations. They will also provide strong leadership to a team whose focus is exceptional service, exceptional quality and driving customer service.

Responsibilities

• Provides team leadership by ensuring cohesiveness at the unit and with the client.
• Directs daily food service operations in order to provide quality products operations including menu evaluation, planning, purchasing, inventory, receiving, food preparation and storage.
• Maintains and implements sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations.
• Accountable for the execution of product and service quality by maintaining highest level of delivery.
• Actively involved in daily operations, promotes and supports workplace diversity initiatives.
• Executes strategic plan by implementing short-term and long-term goals that align with the scope of services, mission, and values.
• Manages by providing positive and constructive feedback to employees in order to reward, coach, and motivate.
• Supervises day‑today work activities, assigning and prioritizing activities, and monitoring operating standards.
• Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety related training, and maintaining on‑going communications with employees.
• Maintains kitchen and storage facilities to meet/exceed sanitary conditions.
• Provides direction to employees and independently determines and develops approach to solutions, work is reviewed periodically and ensure objectives have been met.
• Motivate and guide others to work hard by building a sense of teamwork and commitment including clearly communicating and reinforcing team goals, cooperation and excellence.
• Develop and administers schedules and performance evaluations.
• The Food Service Manager has responsibility for selection, orientation and training and development of employees, including initiating personnel actions, such as the hiring and termination of employees.
• Monitors internal quality assurance and food safety audit process including HACCP record keeping.
• This position is responsible for the supervision of staff.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Qualifications

• High school diploma or GED equivalent.
• Food Handler’s Card or ServSafe Certification contingent upon 30 days of hire.
• At least one (1) year of experience in a key leadership role overseeing employees.
• A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.
• Contract requires employees to speak, understand, read and write English.
• Basic proficiency with Microsoft Office Suite applications: Word, Excel, PowerPoint, Outlook.

Preferred Qualifications

• Culinary Associate’s degree or a degree in a related field.

Working Conditions and Physical Requirements

Weather: Indoors, environmentally controlled.

Noise level: The noise level in the work environment is usually mild to moderate.

Description of environment: This is a cafeteria environment located on a University Campus setting.

Physical requirements: Employee is required to lift and/or move up to 50 lbs. Frequently to constantly required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.

Competencies

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.