Food Service Supervisor-Cherry Point

ServiceSource, Inc.; Cherry Point (NC, IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual for a Mission Critical role that operates around the clock. This position involves coaching staff, managing customer relations, and ensuring compliance with safety and service standards. Ideal candidates will have supervisory experience and a passion for leadership. Comprehensive benefits are offered, including health coverage and retirement plans, making this an attractive opportunity for those looking to grow in a dynamic environment.

Benefits

Health Coverage

Disability Insurance

Life Insurance

Retirement Plans

Flexible Spending Accounts

Employee Assistance

Wellness Programs

Tuition Assistance

Paid Time Off

Qualifications

• 1-3 years supervisory experience, preferably in food service.
• Must pass ServSafe accreditation within 30 days of hire.

Responsibilities

• Assist in planning, creating processes and managing customer service relations.
• Coaching staff, addressing issues, and ensuring standards are met.

Skills

Leadership

Conflict Resolution

Time Management

Customer Service

Basic Computer Skills

Education

High School Diploma or GED

Higher Education

Job description

Job Summary

This position pays $20.20 per hour. It is a Mission Critical role operating 365 days a year, 24/7, including nights until 2am, weekends, and holidays. The employee will work under the supervision of the Project Manager, assisting in planning, creating processes and procedures, and managing customer service relations. Responsibilities include coaching staff, addressing issues, ensuring standards are met, conducting daily huddles, and performing duties as Project Manager in their absence.

Primary Duties

Follow all Standard Operating Procedures for daily operations. Ensure compliance with food safety, sanitation, and customer service standards. Perform inspections, monitor HACCP logs, and hold pre-service meetings.

Additional Responsibilities

• Report equipment malfunctions and hazards.
• Manage communication and documentation.
• Optimize manpower during peak hours.
• Order supplies and assist with employee training.
• Handle receipts and write reports as needed.

Qualifications

• High school diploma or GED required; higher education preferred.
• 1-3 years supervisory experience, preferably in food service.
• Must pass ServSafe accreditation within 30 days of hire.

Knowledge, Skills, and Abilities

• Leadership, motivation, conflict resolution.
• Effective time management and decision-making skills.
• Excellent communication and customer service skills.
• Knowledge of sanitation, training, security, and basic computer skills.

Physical Demands

Regular talking, hearing, standing, handling, reaching, climbing, stooping, kneeling, crouching, and crawling. Ability to lift up to 75 pounds occasionally. Vision requirements include close, distance, color, peripheral, and depth perception.

Work Environment

Moderate to loud noise levels typical of the work setting.

Benefits

Comprehensive benefits including health coverage, disability, life insurance, retirement plans, flexible spending accounts, employee assistance, wellness, tuition assistance, and paid time off. Equal opportunity employer committed to diversity and inclusion. Pre-employment background checks required.