Food Service Supervisor

CW Resources, Inc.

Fort Drum (NY)

On-site

USD 40,000 - 52,000

Full time

8 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Telemedicine
Retirement Match
Short-term Disability
Life Insurance
Holidays & Vacation
Sick Time

Job summary

CW Resources, Inc. is seeking a dependable, mission-driven Mess Attendant/Food Service Supervisor to help lead daily galley operations at Fort Drum.

This working supervisor role combines leadership, team training, and hands-on duties to support the team and ensure high standards.

You will oversee dishwashing, sanitation, dining area resets, safety compliance, and readiness for the next shift, while coaching staff. Excellent communication and reliability are essential.

Qualifications

  • Minimum 2 years of hands-on food service experience in high-volume or institutional settings.
  • Valid driver's license and reliable transportation.
  • Experience operating commercial dishwashing equipment and managing sanitation tasks.
  • Familiarity with food safety and PPE standards; able to enforce compliance.
  • Strong communication and organizational skills; able to follow orders and relay updates to the Project Manager.
  • Dependable, punctual, and team-oriented with a strong work ethic.

Responsibilities

  • Operate and oversee commercial dishwashing equipment to ensure sanitation of dishware and utensils.
  • Direct and support manual scrubbing and sanitization of cookware.
  • Supervise front-of-house operations including dining area resets and cleanliness.
  • Provide hands-on leadership and coaching to the team.
  • Ensure compliance and maintain team performance; reinforce standards.
  • Monitor team output and promote quality, safety, and sanitation protocols.
  • Ensure proper PPE use and report safety concerns to the Project Manager.
  • Verify completion of daily tasks and prep for the next shift.

Skills

Food service experience
Leadership
Communication
Organization
Punctuality

Tools

Dishwashing equipment

Job description

CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!
Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um
  • Location: Fort Drum, NY
  • Schedule: Hours will vary from 6:00am to 9:00pm.
  • Pay Rate: $19.50/hour (paid weekly)

We're seeking a dependable, mission-driven Mess Attendant/Food Service Supervisor to help lead daily galley operations and to support the team. This is a working supervisor role, combining leadership, team training, and hands-on duties.

A Day in the Life of a Mess Attendant Supervisor at CW Resources:
  • Operate and oversee commercial dishwashing equipment to ensure efficient sanitation of dishware and utensils.
  • Direct and support manual scrubbing and proper sanitization of cookware in accordance with health and safety standards.
  • Supervise and assist front-of-house operations including dining area resets, trash removal, and maintaining cleanliness across service zones.
  • Provide hands-on leadership and coaching, setting clear expectations and actively supporting team development.
  • Ensure compliance and maintain team performance, reinforcing standards throughout the shift.
  • Monitor team output and promote quality, safety, and sanitation protocols.
  • Ensure proper use of protective equipment, proactively identify safety concerns, and report issues to the Project Manager.
  • Verify completion of daily tasks, secure supplies, and ensure all work areas are organized and ready for the next shift.
Why You'll Need to be Successful:
  • Minimum 2 years of hands-on food service experience in high-volume or institutional settings.
  • Valid driver's license and reliable transportation.
  • Experience operating commercial dishwashing equipment and managing sanitation tasks.
  • Familiarity with food safety and PPE standards; able to enforce compliance.
  • Strong communication and organizational skills; able to follow orders and relay updates to the Project Manager.
  • Dependable, punctual, and team-oriented with a strong work ethic.
Why You'll Love This Job:
  • Stay healthy and balanced with support from our Wellness Coordinator and health programs.
  • Take pride in leading and training others while staying hands-on.
  • Enjoy active, fast-paced work - no sitting behind a desk.
  • Build valuable leadership experience in a high-volume setting.
Physical & Environmental Demands:
  • Ability to lift and carry up to 40 pounds regularly.
  • Must be able to stand and walk for long periods, often on hard or slippery surfaces.
  • Frequent use of hands and arms for cleaning, lifting, and handling kitchen equipment.
  • Requires bending, kneeling, and reaching to complete routine tasks.
  • Exposure to hot surfaces, steam, and dishwashing equipment, with occasional work in cold areas like refrigerators or freezers.
  • Work environment may be noisy due to equipment and kitchen activity.
  • Floors may be wet or humid - non-slip footwear may be required for safety.
  • Regular use of cleaning chemicals; proper PPE such as gloves and aprons must be worn.
  • Good vision, hearing, and hand coordination are needed for safe and efficient work.
  • Reasonable accommodations can be provided.
Explore Our Generous Benefits Package:
  • Employer Sponsored Benefits Includes:
    • Insurance - Medical, Dental, Vision
    • Telemedicine
    • Retirement Plan & Match Options
    • Short Term Disability
    • Life Insurance
    • Paid Holidays, Vacation and Sick time

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview:

CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer:

We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the link below into your web browser to view the posters pertaining to:
  • Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
  • CW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
  • Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.
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