Food Service Shift Supervisor: Lead, Train & Elevate Team

Aramark; San Antonio (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Aramark is seeking a Food Retail and Brand Location Supervisor to oversee food service operations in San Antonio, Texas. You will supervise, train, and manage staff to ensure quantities prepared and served align with brand requirements.

Responsibilities include supervising setup and sanitation, inventory control, coaching staff, and maintaining exceptional customer service while adhering to safety policies and brand standards. This role requires strong leadership and teamwork.

Qualifications

• Experience as a supervisor in a related role preferred.
• Experience in the food and hospitality industry required.
• Ability to work in a team environment and promote teamwork.
• Strong leadership and time management skills.
• Ability to work in a fast-paced environment and use problem solving and decision-making skills.
• Basic computer skills and ability to learn new technology systems.

Responsibilities

• Oversee setup, breakdown, and sanitation of workstations.
• Supervise cooking and preparation of food items per recipes and brand requirements.
• Ensure safe, organized, and hazard-free storage of food items.
• Maintain accurate inventory according to policies.
• Delegate tasks to employees as necessary.
• Provide ongoing coaching and performance feedback to staff.
• Assist managers with counselling sessions, timekeeping, and updating contact information.
• Train and mentor other food service workers.
• Maintain excellent customer service and positive demeanor toward guests and staff.
• Adheres to safety policies and proper food safety and sanitation.
• Maintain communication with staff via various channels.

Skills

Leadership

Time management

Organizational skills

Multi-tasking

Teamwork

Problem solving

Decision making

Learning new technology

Job description

Job Description

The Food Retail and Brand Location Supervisor is responsible for the supervision, training, and management of the food service operation. Ensure that appropriate quantities of food are prepared and served.

Job Responsibilities

- Oversee setup, breakdown, and sanitation of workstations
- Supervise the cooking and preparation of food items for the day according to recipes and brand requirements
- Ensure that food items are stored in a safe, organized, and hazard-free environment
- Maintain accurate inventory according to departmental policies and procedures
- Delegate tasks to employees as necessary
- Provide ongoing coaching and performance feedback to staff members
- Assist managers with employee counselling sessions, timekeeping, and maintaining up-to-date contact information
- Train and mentor other food service workers
- Maintains excellent customer service and positive demeanor towards guests, customers, clients, and co-workers
- Adheres to Aramark safety policies and procedures including proper food safety and sanitation
- Maintain communication with staff (including the central office staff, e-mail, phone calls, inter-office mail, etc).

This job profile does not contain a comprehensive listing of all required
activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

- Previous experience as a supervisor in a related role preferred
- Prior experience in the food and hospitality industry required
- Ability to work successfully in a team environment and promote teamwork
- Strong leadership, time management, organizational, and multi-tasking skills
- Ability to work in a fast-paced environment and effectively use problem solving and decision-making skills
- Basic computer skills and ability to quickly learn new technology systems

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.