Food Service Manager

Aramark; Stone Mountain (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Aramark is seeking a Food Service Manager to lead dining operations in Stone Mountain, GA. You will guide the front-of-house and production teams, uphold safety standards, and ensure customer satisfaction by delivering quality service aligned with client objectives.

The role emphasizes coaching and developing employees, maintaining strong client relationships, and driving profitability through efficient operations and cost controls. A Bachelor’s degree or equivalent experience is preferred.

Qualifications

• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal and customer service skills.
• Ability to motivate and develop a team to meet client expectations.
• Ability to maintain effective client and customer rapport.

Responsibilities

• Lead and develop dining operations, ensuring safety and sanitation standards.
• Identify and meet client needs, monitor progress, and drive financial targets.
• Oversee production, quality control, and front-of-house operations.
• Coach and recognize team members, conduct daily briefings, and manage performance.
• Ensure adherence to Aramark policies and operating metrics.

Skills

Leadership

Coaching

Customer service

Interpersonal skills

Time management

Education

Bachelor's degree or equivalent experience

Job description

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The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
  

Client Relationship

• Identify client needs and communicate operational progress
  
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
  

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  

Additional Responsibilities

• Lead the front of the house of the dining operation (restaurants, concessions & special event operations) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
• Provide creative leadership in the development, implementation, and monitoring of all food operations to include restaurants, concessions, production areas, delivery services, employee food services, and new product research and development

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
• Must take ownership in implementing new solutions to area problems
• Must have a proactive mindset with a high sense of urgency
• Must display attention to detail focus

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here athttp://www.aramarkcareers.com or connect with us onFacebook ,Instagram andTwitter .