Food Service Manager

Aramark; Bentonville (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Aramark is seeking a Food Service Manager to lead a team at our Walmart client, directing daily operations and delivering exceptional dining experiences. You will drive service excellence, manage costs, and collaborate with multiple departments to meet client expectations and financial targets.

The role emphasizes coaching, safety, sanitation, and a client-first mindset to ensure a seamless, high-quality guest experience in a fast-paced hospitality environment.

Qualifications

• Requires at least 1 year of experience in a management role.
• Bachelor's degree or equivalent experience preferred.
• Strong interpersonal skills.
• Ability to maintain client and customer rapport for mutually beneficial relationships.
• Ability to demonstrate excellent customer service using Aramark's standard service model.
• Ability to coordinate with other departments to deliver a unified food service experience.
• Physical ability to lift up to 50 lb and stand for extended periods.

Responsibilities

• Use Aramark's coaching model to engage and develop team members to their fullest potential.
• Reward and recognize employees and ensure performance meets objectives.
• Plan and lead daily team briefings and ensure safety and sanitation standards.
• Identify client needs and communicate operational progress.
• Deliver client and company financial targets and manage margins.
• Bring value through efficient operations, cost controls, and profit management.
• Lead the front of the house in conjunction with the Food Service Director and coordinate dining activities.

Skills

Leadership

Coaching

Customer Service

Team Management

Education

Bachelor's degree or equivalent experience

Job description

JoinLifeWorks as a Food Service Manager at our Walmart client and help shape exceptional dining experiences every day. We’re seeking a passionate leader who thrives in a fast-paced hospitality environment and is committed to delivering outstanding food, service, and customer satisfaction. In this role, you’ll lead a dedicated team, oversee daily operations, and bring fresh ideas that enhance our dining program and keep guests coming back. From ensuring seamless service to driving innovation across a diverse menu of made-to-order meals, you'll play a key role in creating a welcoming and memorable experience for every customer.

LifeWorks Restaurant Group crafts thoughtful, chef-led dining and hospitality experiences designed around the people and places we serve. From the first conversation, our teams work as true partners with our clients, shaping everything from the design of a space to the way the experience comes to life. We craft thoughtful, elevated experiences that leave people more inspired, more connected, and genuinely cared for. LifeWorks Restaurant Group is part of Aramark's Workplace Experience Group. Learn more at lifeworksrestaurantgroup.com. Imagination Well Served. #LifeWorksRestaurantGroup Home - LifeWorks Restaurant Group

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
  

Client Relationship

• Identify client needs and communicate operational progress
  
• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
  

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .