Food Service Leader

Cumberland Farms, Inc.; East Providence (RI); On-site; USD 18,000 - 25,000; Part time

Job summary

Cumberland Farms, Inc. is seeking a proactive team member to support food operations and guest service at our Rhode Island location.

You will help manage hot and cold food items, ensure safety standards and presentation, and work with the Store Manager to deliver a top-notch guest experience. The role requires high energy, strong communication, and the ability to train and coach fellow team members on food safety and preparation.

Qualifications

• Minimum education: High School or GED.
• 6 months retail or food experience.
• 1 year in retail, service or restaurant preferred.
• Serv Safe certification a plus but not mandatory.

Responsibilities

• Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold items.
• Oversee the food service area’s cleanliness, sanitation and equipment maintenance per food safety protocols.
• Meet Company goals for food sales (pizza, breakfast sandwiches, coffee, etc.).
• Provide training, feedback, coaching and direction to team members on food preparation and safety.
• Maintain relationships with third party vendors on food safety measures and training.
• Maintain proper stock levels and rotation of food products (sandwich case, pizza, etc.).
• Process guest transactions efficiently to minimize wait time.
• Perform other duties as assigned by Store Manager or Guest Service Leader.
• Must be able to perform essential functions with or without accommodations.

Skills

Guest service

Communication

Team collaboration

Education

High School diploma or GED

Job description

Position Summary:

If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you! Responsibilities involve assisting with the management of the location’s food business, providing great quality food fast and efficiently. Guiding other team members in food safety measures and presentation to ensure that our guests receive the highest quality food items in a timely, easy and pleasant manner. This role supports the Store Manager (or Brand Manager) and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.

Responsibilities:

1. Greet all guests in a friendly manner to make them feel welcomed and appreciated.

2. Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.

3. Oversee the food service area’s cleanliness, sanitation (maintaining proper standards adhering to standard food safety protocols) and maintenance of equipment.

4. Meet Company goals for food sales (i.e. pizza, breakfast sandwiches, coffee etc.)

5. Provide training, feedback, coaching and direction to fellow team members on food preparation and food safety requirements.

6. Maintain relationship with third party vendors on food Safety measures - monitoring and training on proper temperatures, holding times and waste processes (recordkeeping).

7. Maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.

8. Process guest transactions in an efficient and friendly manner to minimize guest wait time.

9. Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader.

10. Must be able to perform the essential functions of this position with or without reasonable accommodations.

Working Relationships:

Store team members, Store Manager, District Manager, Company personnel, and various vendors.

Minimum Education:High School or GED

Minimum Experience:6 months retail or food experience

Preferred Experience:1 year in retail, service or restaurant environment

Licenses/Certifications:Serv Safe Certified a plus but not mandatory

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others

Other:

Scheduling:This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, asCumberland Farms locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Travel: 0%

Hours & Conditions: Full time - 40 regular hours (maximum)

Other

Specialized work attire requirements (hats or visors, gloves, etc. – provided)

Physical Requirements:

Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

In the spirit of pay transparency, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.