Food Service - Huck's Food Svc Associate

Huck's Food and Fuel; Alton (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

ESOP

401K with match

Paid time off

Paid holidays

Job summary

Huck's Food and Fuel is seeking a Food Service Associate to keep the food service area running smoothly and profitably while delivering top-notch quality food and service.

As an employee-owned company, Huck's emphasizes customer care, cleanliness, and adherence to safety standards. This role opens the department, serves customers promptly, and supports merchandising and loyalty programs.

Qualifications

• No formal qualifications specified; role focuses on customer service, cleanliness, and adherence to policies.

Responsibilities

• Open and prepare the food service department during service hours.
• Greet customers and provide prompt, courteous service.
• Communicate effectively with store associates.
• Follow all federal, state, and local laws and store policies.
• Control food preparation to avoid waste while ensuring availability.
• Treat all associates with dignity and respect, and assist in training new staff.
• Ensure safety procedures and protective equipment are used.
• Maintain plan-o-grams and communicate inventory needs to management.
• Promote Huck’s Bucks Loyalty app to customers and assist sign-up.
• Ensure food service areas are clean and safe; report maintenance issues.

Job description

This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: “The customer is the most important person in all our stores.”

Job Title

Food Service Associate

Job Purpose

Every Huck's Market Food Service Associate plays a key role in running the food service area smoothly and effectively. By following company guidelines, Associates help make sure the department stays profitable while delivering top-notch quality food and customer service.

Job Duties And Responsibilities

General Responsibilities

• Ensures that the food service department is open and ready for business during food service hours
• Gives all customers prompt and courteous service
• Effectively communicates with store associates
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Controls how much food is prepared to avoid waste, while making sure there’s always enough for customers

Human Resources

• Treats all associates with dignity and respect
• Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Assist in training new associates on proper completion of their job duties

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures all safety rules are followed and protective equipment used

Merchandising

• Ensures current plan-o-grams are being used
• Communicate with Manager any special needs or request
• Alerts Manager about ordering merchandise to prevent out of stocks and maintain proper inventory levels as directed

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption

Maintenance

• Ensures the food service appearance reflects company expectations and standards
• All food service display cases and glass are clean
• Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and Corporate office

Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Huck’s is an equal opportunity employer. At Huck’s we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.