Food Service - Huck's Food Service Lead

Huck's; Bloomington (IL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

ESOP

401K with match

Paid time off

Paid holidays

Employee discounts

Huck’s Bucks Loyalty App

Career advancement opportunities

Job summary

Huck's Market Store #360 in Bloomington, IL seeks a Food Service Lead to manage the Food Service Department, ensuring profitability, quality, and excellent customer service. You will lead staff, schedule shifts, control expenses, and maintain inventory while upholding safety and company policy.

Role emphasizes training new hires, ensuring compliance with laws, and delivering a clean, efficient operation that supports Huck’s employee-owned culture and loyalty app initiatives.

Qualifications

• Supervise the food service department in line with policy.
• Schedule associates to meet business demands.
• Provide prompt, courteous customer service.
• Communicate with store staff and management effectively.
• Follow federal, state and local laws and guidelines.
• Maintain inventory and control costs while upholding standards.

Responsibilities

• Open and be ready for business during all hours scheduled.
• Ensure proper uniform and customer service by staff.
• Record hours accurately and complete paperwork timely.
• Conduct inventories and manage loss prevention.
• Train new associates on duties and procedures.
• Maintain safe shopping and working environment.

Skills

Food service management

Team leadership

Customer service

Scheduling

Inventory management

Safety compliance

Communication

Training staff

Job description

Huck's Market Store #360 - Bloomington, IL, 102 W. Oakland Ave., Bloomington, Illinois, United States of America

Overview

Food Service Lead position at Huck’s Market Store #360. The role supports the operation of the Food Service Department within company policy to ensure profitability, high quality, and excellent customer service. Huck’s is a 100% employee-owned company. Our standards emphasize fast, friendly service and store cleanliness. The golden rule at Huck’s: "The customer is the most important person in all our stores."

Job Title

Food Service Lead

Job Purpose

Every Food Service Lead is responsible for the proper and efficient operation of the Food Service Department within company policy in a manner that ensures profitability and the highest level of quality and customer service.

Job Duties and Responsibilities

General Management

• Ensures that the food service department is open and ready for business during all hours for which the department is scheduled to be open
• Effectively schedules associates to meet business demands using fixed schedule
• Gives all customers prompt and courteous service
• Effectively communicates with store associates and management
• Follows all federal, state and local laws and ordinances pertaining to the operation of the department
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the department
• Ensure all associates are in proper uniform and providing prompt, courteous customer service
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and loss within company guidelines
• Conducts inventories as directed by management
• Ensures all associates are properly recording all hours worked

Human Resources

• Treats all associates with dignity and respect and uses proper personnel management techniques
• Ensures that all associates receive breaks
• Advises Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Trains all new associates on proper completion of their job duties

Security

• Ensures all associate shift procedures are followed
• Ensures a safe shopping and working environment
• Ensures all safety rules are followed and protective equipment used
• Ensures current sign program is posted on the date the program begins
• Communicates with the Division Manager any special needs or request
• Effectively orders merchandise to prevent out of stocks and maintain proper inventory levels as directed

Maintenance

• Ensures the food service appearance reflects company expectations and standards
• All food service display cases and glass are clean
• Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
• Ensures all food service areas are kept clean and follows all sanitation procedures

Safety

• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs are used, per company policy
• Reports accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate to customers the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers on how to sign up and use the app for discounts and redemption
• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel

Note: The Requirements, Duties, and Responsibilities list is provided as the current best estimate and may be revised by management as the circumstances of the job change.

Equal Opportunity Employer

Huck’s is an equal opportunity employer. Huck’s is committed to treating all Applicants and Team Members fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.

Huck's Market Store #360 - Bloomington, IL, 102 W. Oakland Ave., Bloomington, Illinois, United States of America