Food Service Director - Midway

H-E-B; Dallas (TX); On-site; USD 65,000 - 100,000; Full time

Job summary

H-E-B is seeking a senior leader to direct Production and Sales across multiple non-perishable, perishable, and Food Service departments. The role reports to the General Manager and emphasizes customer delight, partner satisfaction, and meeting company objectives.

You will supervise department managers, guide merchandising and product costs, and maintain vendor relations while ensuring compliance with safety and sanitation standards.

Qualifications

• Experience leading multiple departments (grocery, dairy, frozen, perishables, and food service).
• Strong supervisory and financial planning capabilities.
• Ability to implement and monitor compliance with safety, freshness and sanitation standards.

Responsibilities

• Lead and coordinate several departments via department managers and partners.
• Oversee hiring, performance reviews and partner development.
• Ensure compliance with federal, state and company standards.
• Drive product mix, costs and merchandising strategy.
• Provide excellent customer service and handle partner relations.

Skills

Supervisory skills

Strategic planning

Reporting systems

Interpersonal skills

Change leadership

Diversity awareness

Stress management

Analytical thinking

Planning & organization

Task prioritization

Delegation

Team development

Education

Related experience or training

Job description

Responsibilities

Job Summary

Serves as a leader, motivator and expert relative to successful operation and execution of all areas of Production and Sales in (Non-Perishable departments including: grocery, dairy, frozen foods, Healthy living, bulk foods, and gift baskets.) (Perishable departments including: Produce, Meat Market, Seafood Market and Floral.) ( Food Service departments including: Kitchen, Cafe, Prepared Foods, Cooking School, Bakery, Deli, and Cheese Departments) This position is responsible for ensuring that we delight our customers, satisfy our partners, and meet company objectives and reports to the General Manager.

Key Responsibilities & Essential Functions

• Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but not limited to product and department related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding or otherwise engage in resolving Partner‑related matters
• Responsible for multiple departments to include merchandising, product mix, product costs, and the supervision of Partners via department managers
• Responsible for the overall direction, coordination and evaluation of this unit
• Ensures that all federal, state and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Supervises daily management of Non-/Perishable/Food Service departments and merchandising via department managers and selfli>
• Maintain vendor relations, and effectively communicate what our expectations at Central Market include
• Responsible for employment interviews, performance appraisals and partner feedback
• Trains and develops partners
• Provide superlative customer service

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Work Experience

• one to two years related experience -
• and/ -
• training -
• equivalent combination of education and experience -

Knowledge/Skills/Abilities

• Strong supervisory and management skills relative to successful operation and execution of all areas of production and sales in (Non-Perishable Departments including: grocery, dairy, frozen foods, healthy living, bulk foods, and gift baskets) (Perishable Departments including: Produce, Meat Market, Seafood Market and Floral.) (Food Service departments including: Kitchen, Cafe, Prepared Foods, Cooking School, Bakery, Deli, and Cheese Departments.) -
• Long-term strategic and financial planning skills -
• Proficiency with automated reporting systems including, but not limited to; Inventory, Food Cost, Scheduling, Time & Attendance and labor preferred -
• Excellent interpersonal and communication skills -
• Ability to champion new ideas and initiatives -
• Value diversity -
• Ability to handle stressful situations -
• Analytical skills -
• Organization and planning skills -
• Ability to prioritize and handle multiple tasks -
• Ability to delegate effectively -
• Proven ability to develop teams -

Education

• one to two years related experience, and/or training, or equivalent combination of education and experience -

Physical Demands & Working Conditions

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 06/01/2003