Food Service Director

Healthcare Services Group, Inc; Platteville (WI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Telemedicine

Paid holidays

Paid vacation

Employee Stock Purchase Plan

Paid training and development

Job summary

Healthcare Services Group, Inc. is seeking a Food Service Director to lead the dining program at a long-term care facility. You will oversee quality food service, inventory, safety, and client communications while ensuring compliance with regulations and HCSG policies.

The role requires collaboration with the food service team and facility staff to deliver excellent resident experiences and reliable dining operations.

Qualifications

• Associate degree or higher in food service management or hospitality is required or preferred.
• CDM certification preferred; may be required by state and county law.
• FPM certification must be obtained within the first 14 days of employment.
• FSM and LTC-FSM certifications must be obtained within 60 days of employment.

Responsibilities

• Lead and support the food service team to meet quality and safety standards.
• Maintain records of income, expenditures, supplies, personnel and equipment using HCSG software.
• Conduct staff training, quality control and in-service sessions; fill in as dietary aide, cook or dishwasher as needed.
• Communicate directives from client managers and administrators to HCSG staff effectively.
• Ensure safe handling of cleaning solutions and report equipment needs promptly.
• Follow infection control and handwashing procedures to maintain a sanitary environment.
• Maintain attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively with supervisors, staff, residents and guests.
• Perform other duties as assigned.

Skills

Leadership

Communication

Staff training

Inventory management

Food safety

Education

Associate’s degree or higher in food service management or hospitality

CDM certification preferred

Must obtain Food Protection Manager (FPM) within 14 days

Must obtain FSM and LTC-FSM within 60 days

Job description

Overview

Role: Food Service Director / Dining Services Director
Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Available Benefits For All Employees

• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Paid Holidays & Vacation
• 401 (k)
• Get paid when you need it with PNC EarnedIt
• Financial Wellness Support from PNC Workplace Banking
• Free Prescription Discount Program
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities

Benefits Link

Click here for more benefits information

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

• Not available in AR.

Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software.
• Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
• Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
• Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
• All other duties as assigned.

Qualifications

• Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
• Two years of experience in quantity food production/service and personnel supervision preferred.
• Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
• Must obtain Food Protection Manager (FPM) within the first 14 days of employment
• Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Strong written and verbal communication skills.
• Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
• Compliance with COVID-19 vaccination policies
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
• May be required to complete an approved sanitation and safety course.
• Residency within the service area required

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.