Food Service Director

Socket.dev; Hadley (MA); On-site; USD 65,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Telemedicine

Paid holidays

Vacation

401(k)

EarnedIt access

Banking support

Prescription discount

EAP

Training & development

Recognition programs

Stock purchase plan

Transfer opportunities

Job summary

Healthcare Services Group (HCSG) is seeking a Food Service Director to lead the dining program at a long-term care facility. You will ensure high food quality, compliance, and customer service while managing staff and budgets.

Responsibilities include staff training, records management, and coordination with client managers and residents; you will oversee safety, infection control, and daily operations with a strong focus on quality dining experiences. Competitive benefits are provided.

Qualifications

• Associate degree or higher in food service management or hospitality.
• Two years of quantity food production/service and personnel supervision.
• CDM certification preferred; FPM and FSM/LTC-FSM within stated timelines.
• Must obtain Food Protection Manager (FPM) within 14 days.
• Must obtain FSM and LTC-FSM within 60 days.
• Strong written and verbal communication skills.
• Compliance with COVID-19 vaccination policies.
• Able to lift/push up to 50 pounds; stand and walk for extended periods.
• Residency within the service area.

Responsibilities

• Lead and support the food service team to meet quality and safety standards.
• Maintain records of income, expenditures, food supplies, personnel, and equipment using HCSG software.
• Conduct staff training, quality control, and in-service sessions; cover roles as needed.
• Communicate directives from client managers, building occupants, and administrators to staff.
• Ensure safety through PPE, cleaning procedures, and prompt equipment maintenance.
• Follow infection control and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance and timely task completion.
• Represent HCSG positively in interactions with supervisors, staff, residents, and guests.
• All other duties as assigned.

Skills

Communication skills

COVID-19 vaccination policy compliance

Physical endurance

Basic computer skills

Residency in service area

Education

Associate's degree or higher in food service management or hospitality

CDM certification preferred

FPM within 14 days

FSM and LTC-FSM within 60 days

Tools

HCSG software

Job description

Overview

Role: Food Service Director / Dining Services Director

Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Pay Rate

USD $65,000.00 - USD $73,000.00 /Yr.

Available Benefits for All Employees

• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Paid Holidays & Vacation
• 401 (k)
• Get paid when you need it with PNC EarnedIt
• Financial Wellness Support from PNC Workplace Banking
• Free Prescription Discount Program
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities

Benefits Link

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

*Not available in AR.

Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software..
• Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
• Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
• Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
• All other duties as assigned.

Qualifications

• Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
• Two years of experience in quantity food production/service and personnel supervision preferred.
• Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
• Must obtain Food Protection Manager (FPM) within the first 14 days of employment
• Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Strong written and verbal communication skills.
• Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
• Compliance with COVID-19 vaccination policies
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
• May be required to complete an approved sanitation and safety course.
• Residency within the service area required

Additional Pay Information

Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.