Food Service Director

Healthcare Services Group, Inc; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

Telemedicine day 1

Paid holidays

401(k)

Stock purchase plan

Training & development

Recognition programs

Transfer opportunities

Job summary

Healthcare Services Group, Inc. seeks a Food Service Director to lead the dining department at a long-term care facility. You will oversee food quality, safety, inventory, and staff, aligning with menus and regulations.

The role requires strong communication, leadership, and a hands-on approach to ensure excellent resident dining experiences and compliance with policies. Residency in the service area is required.

Qualifications

• Minimum associate degree in food service management or hospitality, with coursework in food service/restaurant management preferred.
• Strong written and verbal communication skills required.
• Must be able to lift/carry up to 50 pounds and stand for extended periods.
• Residency within the service area is required.
• Must obtain Food Protection Manager (FPM) within 14 days and FSM/LTC-FSM within 60 days where applicable.
• COVID-19 vaccination policy compliance may be required.

Responsibilities

• Lead and support the food service team to meet quality and safety standards.
• Maintain records of income, expenditures, inventories, and staff using HCSG software.
• Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers and administrators to staff effectively.
• Ensure compliance with infection control, safety procedures, and sanitary standards.
• Maintain consistent attendance and timely task completion.
• Represent HCSG positively in interactions with supervisors, staff, residents, and guests.
• All other duties as assigned.

Skills

Communication skills

Physical stamina

Leadership

Education

Food service management/hospitality degree

Job description

Overview

Role: Food Service Director / Dining Services Director
Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate about positively impacting the communities we serve. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Available Benefits For All Employees

• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Paid Holidays & Vacation
• 401 (k)
• Get paid when you need it with PNC EarnedIt
• Financial Wellness Support from PNC Workplace Banking
• Free Prescription Discount Program
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities

Benefits Link

Click here for more benefits information

or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf

• Not available in AR.

Responsibilities

The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires adherence to facility menus, federal, state, and local regulations, and HCSG policies to consistently provide quality dining services.

• Lead and support the food service team to meet quality and safety standards.
• Maintain accurate records of income, expenditures, food supplies, personnel, and equipment while using HCSG computer software.
• Conduct staff training, quality control, and in-service sessions; perform roles of dietary aide, cook, and dishwasher as needed.
• Communicate directives from client managers, building occupants, and administrators to HCSG staff effectively.
• Use protective gear, ensure safe mixing and use of cleaning solutions, and report equipment needs or malfunctions promptly.
• Follow infection control, universal precautions, and handwashing procedures to maintain a sanitary environment.
• Maintain consistent attendance, punctuality, and timely completion of tasks.
• Represent HCSG positively through courteous and cooperative interactions with supervisors, co-workers, client staff, residents, and guests.
• All other duties as assigned.

Qualifications

• Associate’s degree or higher in food service management or hospitality, including food service or restaurant management coursework preferred.
• Two years of experience in quantity food production/service and personnel supervision preferred.
• Certified Dietary Manager (CDM) certification preferred (or as required by state and county law).
• Must obtain Food Protection Manager (FPM) within the first 14 days of employment
• Must obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
• Strong written and verbal communication skills.
• Maintain a positive attitude and effectively communicate with building occupants, administration, and HCSG leadership to perform daily tasks.
• Compliance with COVID-19 vaccination policies
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Basic computer skills with the ability to maintain records and complete reports as required, including web-based reporting.
• May be required to complete an approved sanitation and safety course.
• Residency within the service area required

EEO Statement

HCSG is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.