FOOD SERVICE DIRECTOR

Compass Group USA; Charlevoix (MI); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Job summary

Culinary Services Group in Charlevoix, MI is hiring a FOOD SERVICE DIRECTOR to lead daily foodservice operations across production, budgeting, procurement, and client engagement. You will mentor salaried and hourly staff while ensuring HACCP standards and cost controls to meet client expectations.

The role requires strong leadership, P&L accountability, and a track record of building high-performing teams in senior care, hospital, or behavioral health settings.

Qualifications

• Bachelor's or AA degree with related food service experience.
• Five to seven years in foodservice operations management with budgeting and inventory control.
• Strong knowledge of food trends, quality, sanitation, and cost controls.
• Previous P&L accountability or contract-managed service experience preferred.
• Excellent supervisory and communication skills.

Responsibilities

• Oversee daily foodservice operations including production and service.
• Lead budgeting, procurement, and reporting using company systems.
• Direct supervision of managers and hourly staff; hire, train, and evaluate.
• Ensure compliance with HACCP, safety, sanitation, and quality standards.
• Engage with clients to ensure satisfaction and continuous improvement.

Skills

Leadership

Management

Coaching

Supervisory

Budgeting

P&L accountability

Communication

HACCP knowledge

Education

Bachelor's degree in Food Services Technology/Management or related field

AA degree + 4 years related experience

Tools

Microsoft Office

Email & Internet

Job description

Culinary Services Group is hiring immediately for a FOOD SERVICE DIRECTOR position.

• Location: CHARLEVOIX, MI 49720
• Requirement: Culinary Managment
• Pay Range: $70,000-$72,000

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.

In this role, you will oversee the daily operations of foodservice management, including production, budgeting, procurement, team leadership, and client engagement. You’ll play a vital part in developing and implementing food and nutrition programs that exceed expectations, fostering team growth, and continuously enhancing service quality and operational efficiency. Your expertise in food service operations, quality assurance, team development, and financial performance will be essential to driving success.

Job Summary

The Director of Dining Services is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business.This key leadership position is directly responsible for the successful operation of Dining Services. The Director ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities; including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.

Key Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department
• Oversees the overall direction, coordination, and evaluation of the account
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Prepares and manages annual budget
• Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
• Other duties as assigned

Preferred Qualifications

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
• Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Previous P&L accountability or contract-managed service experience is desirable
• Strong supervisory, leadership, management and coaching skills
• Strong communication skills, both written and verbal
• Ability to communicate on various levels to include management, client, customer and associate levels
• Excellent financial, budgetary, accounting and computational skills
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

We are looking for someone with a proven track record in managing high-performing teams, maintaining operational excellence, and delivering exceptional customer service. Strong leadership skills, a passion for culinary excellence, and the ability to build strong client relationships are key to thriving in this position.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions offerthe following benefits to team members:Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to team members:Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance withapplicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Culinary Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.