Food Service & Customer Experience Team Member

LV Petroleum LLC; Glendale (AZ); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation & sick pay)

Job summary

Subway is seeking a Food Service Team Member to greet customers, assist with orders, and prepare menu items to Subway standards. You will handle ingredients with care, ensure food safety, and maintain cleanliness across the store. The role also includes cash handling, basic math, and teamwork during busy periods.

Ideal candidates are 17+ with flexible availability, able to stand long hours, and willing to learn and grow within the team. Weekly pay and opportunities for advancement are offered.

Qualifications

• Friendly, approachable customer service mindset.
• Able to work well with others in a fast-paced setting.
• Excellent attention to quality and accuracy in orders.
• Efficient multitasking and meeting deadlines.
• Ability to stand for long periods and lift items up to 25 pounds.
• Clear, effective communication with customers and teammates.
• Accurate handling of cash and transactions.

Responsibilities

• Greet customers and assist with their orders, offering suggestions.
• Prepare sandwiches, wraps, salads, and other items per Subway standards.
• Handle ingredients and follow food safety procedures for storage and prep.
• Toast sandwiches, prepare hot items, and ensure portion control and presentation.
• Operate POS system and process transactions; balance cash during shifts.

Skills

Customer Service

Team Player

Attention to Detail

Time Management

Physical Stamina

Communication

Cash Handling

Job description

TheFood Service Team Memberposition typically involves a variety of duties centered around providing excellent customer service, preparing food, maintaining a clean store, and ensuring operational efficiency. Here is a general job description for a Food Service Team Member:

Job Title:Food Service Team Member

Key Responsibilities:

• Customer Service:
• Greet and assist customers as they enter the store.
• Take customer orders and provide helpful suggestions based on their preferences.
• Ensure that customers have an enjoyable and satisfying experience.
• Address any customer questions or concerns with professionalism and courtesy.
• Food Preparation:
• Prepare sandwiches, wraps, salads, and other menu items according to Subway's standards.
• Handle ingredients (meats, vegetables, sauces, etc.) and follow food safety protocols for storage and handling.
• Toast sandwiches, prepare hot meals, and ensure proper portion sizes.
• Maintain quality and presentation of food items.
• Cash Handling:
• Operate the point-of-sale (POS) system and process customer transactions (cash, credit, or mobile payments).
• Accurately handle cash and provide correct change.
• Assist with the balancing of the cash register and perform end-of-shift cash counting.
• Store Cleanliness and Maintenance:
• Keep the store clean and organized, including the dining area, restrooms, and kitchen.
• Perform regular cleaning tasks, such as wiping down counters, sweeping, mopping, and emptying trash bins.
• Follow all safety and sanitation procedures, ensuring a safe working environment for both customers and staff.
• Teamwork:
• Collaborate with other team members to ensure smooth operations.
• Assist with training new team members as needed.
• Support team efforts during busy periods and ensure the store runs efficiently.
• Stocking and Inventory:
• Restock ingredients, supplies, and other items as necessary.
• Monitor inventory levels and communicate any shortages to management.
• Ensure that all ingredients and materials are stored properly to maintain freshness and safety.
• Opening and Closing Duties (if applicable):
• Help with opening and closing the store, which may include setting up or breaking down equipment, cleaning, and securing the store.

Skills & Qualifications:

• Customer Service Skills:Friendly, approachable, and focused on delivering an excellent customer experience.
• Team-Oriented:Able to work well with others in a fast-paced environment.
• Attention to Detail:Ensure food quality and accuracy in orders.
• Time Management:Handle multiple tasks simultaneously while staying efficient.
• Physical Stamina:Ability to stand for long periods and perform tasks such as lifting and moving supplies.
• Communication Skills:Clear and effective communication with customers and team members.
• Basic Math Skills:Able to accurately process transactions and manage cash.

Job Requirements:

• Must be able to work in a fast-paced, customer-facing environment.
• Must be 17 or older
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Previous food service or customer service experience is preferred but not required.
• Must adhere to all health and safety regulations.

Physical Demands:

• Ability to lift items weighing up to 25 pounds.
• Standing for long periods and moving around the store.
• Some tasks may involve bending, kneeling, or lifting.

Weekly pay.

Competitive hourly wage.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation & sick pay)