Food Service Clerk

Douglas County (NE); Nebraska; Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Douglas County Health Center is seeking an Intake/Data Entry Clerk to support meal planning for patients and residents at the DCHC/CMHC. The role involves updating dietary information in EMR and food service software, ensuring diet orders are followed, and providing customer service to residents and families.

You will print meal tickets, assist with meal selections, and generate routine reports while maintaining accurate records and coordinating with clinical staff.

Qualifications

• High school diploma or equivalent required.
• 1 year data entry/clerical experience supporting nutritional care preferred.
• Bilingual English/Spanish ability may be required.
• Pre-employment criminal record check and drug screen required.
• Equivalent combination of education and work experience may be substituted on a year-for-year basis.

Responsabilités

• Enter and maintain patient/resident dietary information in electronic medical records and food service software, ensuring meals meet diet orders.
• Establish and maintain effective work relationships with clients, supervisors, County employees, officials, attorneys, law enforcement, and the public.
• Print meal tickets and updated menu cards for the assigned meal; assist residents with meal selection.
• Generate reports for Food Service Supervisors and staff; monitor inventories and budgets.
• Answer calls in the Nutrition Office and assist with meal orders; admit/discharge CMHC and Day Treatment patients.

Connaissances

Data entry

Clerical work

Bilingual English/Spanish

Customer service

Attention to detail

Formation

High school diploma or equivalent

Outils

Food service software

Electronic medical records

Description du poste

Incumbent works under the direction of the Assistant Director Food Service or designee, performing data entry duties in support of the planning and delivery of meals for patients and residents of the Douglas County Health Center (DCHC) and Community Mental Health Center (CMHC).

• Enter and maintain DCHC/CMHC patient/resident dietary information in electronic medical records and food service software system, ensuring meal ticket comply with diet orders.
• Establish and maintain effective work relationships with clients, supervisors, County employees, elected officials, attorneys, law enforcement, judges, other agencies, and the public.
• Comply with Civil Service Rules, collective bargaining agreements, County policies, department policies and laws to create a cooperative, safe, respectful and quality work environment.
• Communicate with healthcare professionals coordinating resident meal plans and dietary restrictions.
• Ensure accurate patient/resident menus and make modifications.
• Provide customer service to residents and families.
• Updateresident meal records consulting with the Assistant Director and/or Licensed Dietitians and utilizing therapeutic office guidelines.
• Print tray tickets and updated menu cards for the assigned meal.
• Assist resident with meal selection utilizing available menus and resident preferences.
• Generate reports for Food Service Supervisors and food production staff.
• Print labels for snacks as ordered by Licensed Dietitians.
• Prepare special tray cards for patient/resident birthdays.
• Answer phone in Nutrition Office and assist with meal order or unit needs.
• Admit and discharge CMHC and Day Treatment patients utilizing the food service software.
• Print meal tickets for each meal used for tray assembly.
• Alert the Assistant Director of operational issues within the therapeutic nutrition office.
• Prepare and distribute meal trays.
• Maintain food and supply inventory.
• Assist in the preparation of the department budget and monitor expenditures.
• Participate in departmental quality assurance activities.
• Report to work with regular, consistent attendance.
• Perform other duties as assigned and directed.

• High school diploma or equivalent required.*
• One (1) year data entry/clerical experience supporting nutritional care preferred.
• Bilingual (English/Spanish) ability may be required.
• Completion of a pre-employment criminal record check and conditional offer drug screen required.
• *Equivalent combination of education and work experience may be substituted for requirements on a year-for-year basis.

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is generally performed in a health care facility. Noise level is usually moderate to loud. Work hours are typically assigned shifts; however, schedule may vary (e.g. days, shifts, weekends, holidays). Work involves potential exposure to biohazards. Work may be stressful when dealing with time constraints, multiple/changing priorities, limited resources and uncooperative/ irate individuals.
• Work requires some physical activity including extended periods of standing, walking, frequent bending, reaching, and occasional sitting, kneeling, climbing, stooping, crouching, and balancing. Work also requires the ability to frequently lift/carry objects weighing up to 10 pounds and occasionally up to 25 pounds. Work also requires constant reaching between knees and shoulders as well as frequent reaching below knee level.
• Required sensory abilities include vision, hearing and touch. Visual abilities, correctable to normal ranges, include close, distance and color vision, depth perception, and the ability to adjust focus. Communication abilities include the ability to talk and hear within normal ranges. Incumbent must possess the hand-eye coordination and manual dexterity necessary to operate computers and other equipment.