Food Service - Clerk

Lazy Acres Natural Market; Hermosa Beach (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Lazy Acres Natural Market is seeking a Food Service Clerk to serve prepared goods at the counter and assist with daily preparation, packaging, and display setup. You will engage customers, take orders by phone when needed, and help with pricing and labeling of items.

The role requires standing for long periods, basic food prep, and the ability to lift up to 50 pounds. Previous customer service experience is a plus, and the position is based on-site in Hermosa Beach, CA.

Qualifications

• High School diploma or GED required or equivalent.
• Prior customer service experience preferred.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsibilities

• Serves customers at the Food Service counter by listening to requests and providing the desired products.
• Answers the telephone and takes orders when needed.
• Itemizes prices for counter goods and helps with wrap/label of products.
• Operates slicer to prepare weighable products.
• Prepares sandwiches and lunch/dinner specials.
• Sets up displays to promote sales and organizes merchandise on counters and tables.
• Replenishes stock and supplies (napkins, condiments, waxed paper) to ensure excellent service.

Skills

Customer service

Cash handling

Food preparation

Slicer operation

Education

High School diploma or GED

Tools

Slicer operation

Job description

Job Title: Food Service Clerk

Department: Food Service

Reports To: Food Service Manager

FLSA Status: Nonexempt

Essential Duties and Responsibilities

The Food Service Clerk serves prepared goods to customers at the Food Service counter by performing the following duties (other duties may be assigned):

• Serves customers at the Food Service counter by listening to the request and obtaining the desired product.
• Answers the telephone and takes orders when necessary.
• Itemizes prices for counter goods.
• Proper use of slicer to cut weighable product required.
• Wraps and/or boxes and labels product.
• Makes sandwiches and prepares lunch and dinner specials.
• Set up advertising displays or arrange merchandise on the counter and tables to promote sales.
• Stocks and replenishes products, napkins, condiments, waxed paper, and any other items at the Food Service counter needed to provide excellent customer service.

Customer Service Skills

Food Service Clerks are expected to provide customer service that is extra ordinary and exceeds the expectations of our customers.They are required to follow established policies and guides that go beyond simply smiling and greeting customers. Going above and beyond encompasses attitudes, respect, and flexibility. Food Service Clerks are expected to have a positive "can-do" attitude; treat others with respect; and easily adjust to changes in the workplace.

Education and/or Experience

High School diploma or general education degree (GED).

Physical Demands

While performing the duties of this job, the Food Service Clerk is regularly required to stand; walk; and use hands to finger; handle, or feel objects, tools, or controls. The Food Service Clerk occasionally is required to reach with hands and arms. The Food Service Clerk is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.The Food Service Clerk must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close and color vision.