Food Service Cashier

Grandlakecasino; Grove (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

Grandlakecasino in Grove, Oklahoma is looking for a Food Services Cashier to provide exceptional service to customers while ensuring food safety standards are met. In this role, you will work closely with kitchen staff and assist in maintaining a clean and safe working environment.

The ideal candidate will need a high school diploma or G.E.D., experience with cash handling, and a strong focus on customer satisfaction. Must be able to work flexible hours, including weekends and holidays.

Qualifications

• At least one year of POS and cash handling experience required.
• Customer service experience required.

Responsibilities

• Maintains knowledge of all operations and department policies.
• Serves, stocks, cleans and follows up with customers.
• Ensures proper food safety and sanitation standards.
• Replenishes food items and ensures product stock levels.
• Completes proper money exchange with customers.
• Ensures excellent customer service and a positive attitude.

Skills

Ability to work well under pressure

Ability to multitask and work as part of a team

Ability to communicate clearly

Knowledge of food safety requirements

Ability to count back change

Education

High School diploma or G.E.D.

Job description

Position Summary

The Food Services Cashier works directly with the line cooks, maintains interpersonal and external guests service to ensure complete satisfaction.

Essential Functions

• Maintains knowledge of all operations and department policies and procedures.
• Serves, stocks, cleans and follows up with customers to ensure they are enjoying themselves, correcting any problems.
• Ensures proper food safety and sanitation standards, including maintaining a safe working area.
• Replenishes food items and ensures product is stocked to appropriate par levels.
• Properly stores food by adhering to food safety policies and procedures.
• Maintains, helps set up work station, prep table, service counter, hot well, steam table, and hot box.
• Ensures consistent excellent customer service and positive attitude toward guests, clients, and co‑workers.
• Completes proper money exchange with customers, consistent with policies of the Food and Beverage Department.
• Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs.
• Fills in as needed to ensure the smooth and efficient operation of the department by assisting co‑workers, supervisor, and manager as requested.

Qualifications

High School diploma or G.E.D. or at least one (1) year of POS and cash handling experience required. Customer service experience required.

Knowledge, Skills, and Abilities

• Ability to work well under pressure and time.
• Ability to multitask and work as part of the team.
• Ability to communicate clearly and to read, comprehend and interpret written and oral instructions.
• Knowledge of proper food holding and refrigeration temperature control points.
• Knowledge of kitchen equipment and food safety requirements.
• Ability to count back change accurately and efficiently.

Other Requirements

Required to obtain and maintain a Seneca Cayuga tribal gaming license and a state issued I.D. All applicants must successfully pass a preemployment drug screening prior to beginning employment. Must be at least 18 years of age. Required to obtain and maintain food safety training certification.

Physical Requirements

Must be able to lift up to 35lbs; climb, bend, or kneel for extended periods. Must be able to work in hot, humid and loud environment for entire shifts. Must be able to work in areas that exceed 100 degrees.

Work Environment

Grand Lake Casino is a drug and alcohol‑free workplace. Must be able to work in a casino environment which includes high levels of smoke, dust, noise, and bright flashing lights.

Special Working Conditions

This position requires the flexibility to work any shift, including weekends and holidays. Must be able to work under pressure.