Food Service Cashier

Banner Health Corporate; Gilbert (AZ); On-site; USD 21,000 - 25,000; Full time

Job summary

Banner Health in Gilbert, Arizona is seeking a full-time Cashier for our retail dining areas. You will provide accurate cash handling, process transactions, and deliver exceptional customer service in a fast-paced environment.

Shifts are 8 hours, 5:30am-2:00pm or 11:00am-7:30pm, totaling 40 hours per week with weekend and holiday coverage. A differential pay structure applies, and Banner offers growth opportunities and a comprehensive benefits package.

Qualifications

• Ability to accurately calculate and count change.
• Strong reading, writing and math skills.
• Food handlers' card may be required within 30 days for Banner Staffing Services.

Responsibilities

• Accurately records all sales in the POS and processes payments.
• Maintains all assigned stations, keeping them clean, stocked, and attractive.
• Provides excellent customer service and resolves issues at the point of contact.
• Performs cleaning, stocking, and sign maintenance as assigned.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Education

High school diploma/GED

Tools

POS System

Job description

Primary City/State: Gilbert, Arizona Department Name: Culinary & Nutrition-Hosp Work Shift: Varied Job Category: Facilities, Environmental Services, and Culinary

Banner Health is honored to be recognized once again by Becker's Healthcare as one of the TOP 150 places to work in health care for 2026! This recognition for the last several years reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.

The Cashier is responsible for providing excellent customer service by accurately processing transactions, handling payments, and ensuring a positive shopping or dining experience for all of our retail areas. You will provide accurate cash collection and high quality customer service to all customers. You will be maintaining all assigned stations, keeping them clean, well-stocked, and attractive at all times. Barista experience a plus! This role requires attention to detail, efficiency, and strong interpersonal skills. Consistently restock cafeteria items to ensure products are fully available and accessible for customers.

Hours for this opportunity are fulltime 40 hours per week; shifts are 8 hours and generally run 5:30am - 2:00pm and 11am - 7:30pm and does include weekends/holidays. Plus you will enjoy an additional $1/hour flat rate weekend shift differential and an additional 18% night shift differential for hours past 9pm (if applicable).

Top Pay, Excellent Benefits & Fantastic Growth Opportunity! Make a difference in your life and Join Banner Now! Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.

CORE FUNCTIONS

• Accurately records all sales in the Point of Sale System; transacts payments with customers.
• Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility.
• Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times.
• Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution.
• May perform cleaning, stocking, sign maintenance and other duties as assigned.
• This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING None

MATRIX OR INDIRECT REPORTING None

TYPE OF SUPERVISORY RESPONSIBILITIES N/A

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

FS - Typical Foodservice/Kitchen Environment: (Cook, Food Services Worker) Able to stand, walk, stoop, reach, push, pull, and bend frequently. Work may be done in uncomfortably high temperature and humidity, sometimes on wet surfaces. May be required to lift up to 75 pounds. Must wear protective clothing as required. Ability to communicate effectively.

MINIMUM QUALIFICATIONS

This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. Good reading, writing and math skills. Must be able to learn food handling regulations and pass certification tests as required. Requires the ability to learn Point of Sale cash register system, beverage brewing and/or dispensing equipment and cleaning equipment. For Banner Staffing Services (BSS) team members, the food handlers' card is required within 30 days of hire. For BSS team members in Tucson and Colorado, the food handlers' card is not required.

PREFERRED QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Additional related education and/or experience preferred.

EEO/Disabled/Veterans

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

Banner Health supports a drug-free work environment.