Food Service Associate II

Children's National Medical Center; Washington (District of Columbia); On-site; USD 25,000 - 49,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k)

Tuition assistance

Life insurance

Disability coverage

Commuter benefits

Job summary

Children's National Medical Center is seeking a Food Service Associate II to serve, stock, and assist in the cafeteria areas including deli, Grille and hot line, with duties covering preparation, portioning and inventory.

The role requires a high school diploma, one year of food service and customer service experience, basic math, and the ability to follow safety guidelines; the position offers a comprehensive benefits package and a competitive hourly pay range.

Qualifications

• Basic math and ability to perform calculations.
• Ability to communicate with a diverse customer population.
• Understand written and verbal instructions.

Responsibilities

• Greet customers and provide friendly service.
• Restock and set up service lines per guidelines.
• Maintain deli, Grille and hot line areas and assist with food prep.
• Monitor food temperatures and follow safety practices.
• Complete documentation and communicate issues to management.

Skills

Basic Calculations

Customer service

Communicate to diverse population

Restock supplies

Education

High School Diploma or GED

Job description

paid time off, sick time, tuition assistance, 401(k)

111 Michigan Avenue Northwest Washington, DC 20010

Kids Are Our Everything.

Department

10310 Food & Nutrition Services

Pay Range

$18.10 - $35.42

Shift - Variable

About the Role :

The Food Service Associate II will serve, assist, maintain and re-supply customer stations in the cafeteria service area including but not limited to deli, Grille and hot line, as assigned. Prepare, portion and inventory deli food items. Assist customers.

What You'll Bring

Minimum Education

High School Diploma or GED (Required)

Minimum Work Experience

1 year Food service experience with direct customer service (Required)

Required Skills/Knowledge

Basic Calculations, (Addition, Subtractions, Multiplication and division).

Ability to comprehend both written and verbal instructions.

Ability to communicate to a diverse customer service population.

Ability to restock service area as needed with minimum supervision.

Demonstrates knowledge of safety procedures and practices.

Functional Accountabilities

Customer Service and Professionalism

• Greet customers appropriately and show willingness to meet their needs.
• Wear Employee Identification badge in a manner seen and readable by all customers.
• Readily know daily menu and cafeteria information to inform customers.
• Maintain a professional image by adhering to department uniform guidelines.
• Regularly adhere to department work schedules.
• Adhere to all departmental policies and procedures .

Organization and Stocking

• Set up line with appropriate utensils.
• Follow plan-a-gram and line up instructions.
• Restock food and supplies neatly and safely according to department guidelines.
• Complete daily production needs as assigned.

Communication

• Communicate to management all food quality and availability issues, equipment status, customer and staffing issues.
• Communicate to management unresolved customer service issues within 24 hrs.
• Complete quality control documentation as assigned.

Food Service and Handling

• Make sandwiches, salads and deli items on request and/or as assigned; prepare bulk deli items as assigned.
• Assist in grille or catering pre-preparation as needed; portion appropriate amounts of food.
• Set up deli-bar per plan-a gram.
• Maintain and monitor all food item temperatures.
• Follow established food-handling practices according to department guidelines.
• Store and label food and supplies.

Sanitation and Safety

• Maintain department, hospital and regulatory agency standards.
• Clean work area according to department guidelines.
• Complete special cleaning assignment within target time.
• Use chemicals appropriately, and store chem

Benefits That Support You:

• Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
• Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
• Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
• Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
• Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.

Why Join Us:

• Nationally Recognized Excellence - Consistently ranked among the Top 10 Children's Hospitals in the nation by U.S. News & World Report.
• Leading Pediatric Care - One of the largest and most comprehensive children's hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
• Innovation & Research - A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
• Mission-Driven Culture - Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.

The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The "Know Your Rights" poster is available here: and the pay transparency policy is available here:Know Your RightsPay Transparency Nondiscrimination Poster.

Please note that it is the policy of Children's National Hospital to ensure a "drug-free" work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.