Food Service Associate II

Tucson Medical Center; Tucson (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Tucson Medical Center is seeking a Food Service Associate II to join its patient food service and retail operations. You will perform duties from Food Service Associate I and handle routine food preparation, delivery, and service with emphasis on sanitation and patient satisfaction.

The role supports daily meal service, cash handling, and adherence to safety standards in a fast-paced environment; prior cashier experience is a plus, and a high school diploma or GED is required.

Qualifications

• High school diploma or GED; or an equivalent combination of relevant education and experience.
• At least 6 months of food service experience; prior cashier experience preferred.

Responsibilities

• Adheres to organizational and department safety, sanitation, confidentiality, standards of behavior and values.
• Exhibits excellent customer service through appropriate attitude and interaction with visitors and staff.
• Forward customer suggestions to supervisors and propose new items to improve satisfaction and sales.
• Prepare or serve items per customers’ order while adhering to portion control standards.
• Receive payment for food and drinks; operate cash register and provide correct change.

Skills

Food service prep

Delivery/service

Cashier operations

Clean up/storage

English literacy

Education

High school diploma or GED

Job description

Food Service Associate II

Job Category

Entry level

Schedule

Full time

Shift

1 - Day Shift

GENERAL SUMMARY:

Performs all duties of a Food Services Associate I and a variety of moderately complex tasks related to food preparation, delivery, and service in retail and patient areas. Maintains sanitation of food preparation and serving areas.

PRIMARY DUTIES AND JOB RESPONSIBILITIES:

• Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity.

• Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff.

• Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales.

• Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards.

• Receives payment for food and drinks from visitors and staff; operates cash register; returns proper change when required.

• Balances the cash drawer daily; adheres to departmental and hospital cash handling policies.

• Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers.

• Ensures that all serving equipment and utensils are inspected and maintained for cleanliness and proper operation.

• Ensures that required sanitary levels are maintained throughout the food holding and serving process.

• Stores, labels, and dates food products appropriately. Prepares, loads, transports, and cleans food carts.

• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION:

High school diploma or GED; or an equivalent combination of relevant education and experience.

EXPERIENCE:

At least 6 months of food service experience. Prior cashier experience preferred.

LICENSURE OR CERTIFICATION:

None required.

SKILLS AND KNOWLEDGE:

• Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations.

• Skills in communicating in a polite and respectful way with patients, staff and visitors.

• Skills in following directions and paying attention to details.

• Ability to read, print and speak simple sentences in English.

• Ability to add and subtract two-digit numbers.

• Ability to read a clock and accurately document time.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.