Food Service Associate

Colonial Group; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Get Paid Early

Tuition Discount through Partnership

Parental Leave

Meal Plan & employee Discounts

Job summary

SSA Group, LLC. is seeking a Food Service Associate to support front-of-house operations and prep, ensuring a welcoming, clean, and safe dining experience for guests.

You will follow SSA safety standards, assist with daily prep, manage guest interactions, and communicate issues to the supervisor. Must be flexible with hours including evenings, weekends, and holidays.

This role emphasizes teamwork, strong communication, and adherence to policies while contributing to a positive guest experience.

Qualifications

• Strong interpersonal and communication skills.
• Problem solving and decision making abilities.
• Ability to be organized in a fast-paced environment.
• Team player, personable, professional, upbeat and energetic.
• Physical ability to stand for extended periods and lift 10–35 lbs.
• Ability to work varied hours including nights, weekends and holidays.

Responsibilities

• Perform SSA EXTRA Guest Service steps to create a memorable guest experience.
• Support restaurant prep for daily operation (FOH and line).
• Maintain safety, quality, availability, merchandising and guest service standards.
• Participate in safety logs including temperatures and waste as necessary.
• Uphold sanitation, hygiene, and glove use; maintain a clean work environment.
• Communicate issues to supervisor and remain informed on menu items and pricing.

Skills

Interpersonal skills

Communication skills

Problem solving

Team player

Flexibility

Physical stamina

Job description

Position Title: Food Service Associate

Reports to: Food Service Supervisor (if applicable) and/or Food Service Operations Manager(s)

Responsibilities

• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.


• Supports restaurant prep (FOH and line) for daily operation.


• Meets daily quick service food service safety and quality availability, merchandising and guest service standards.


• Participates in safety logs including food temperatures, rotation and waste as necessary.


• Ensures proper uniform, hygiene, hand-washing and glove use with self.


• Maintains a SSAfe work environment by abiding to all SSAFETY rules.


• Follows through daily prep and items lists, as assigned.


• Actively helps to support operation in assigned role, supporting holes as necessary.


• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.


• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.


• Remains knowledgeable of all menu items, prices and specials for sharing with guests.


• Perform other tasks as deemed necessary.


• Maintains a clean, safe and organized work environment.


• Uphold and demonstrate a complete understanding of company policies and procedures.


• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

IDEA + Belonging

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.


• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.

Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.

Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements

• Strong interpersonal and communication skills.


• Exceptional problem solving/decision making skills combined with the ability to be organized.


• Demonstrates the ability to remain flexible in a fast-paced environment.


• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.


• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.


• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Previous Experience

• None Required

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Compensation and Benefits

• Hourly, Non-Exempt. Pay is based on range in consideration of relevant job experience and certification/education


• Employee Assistance Program


• Get Paid Early


• Tuition Discount through Partnership College


• Parental Leave


• Meal Plan & employee Discounts

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.