Food Service Associate

Lifespan; Taunton (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Brown University Health is seeking staff to support patient meal service at Morton Hospital in Taunton, MA. The role involves assembling, distributing, and collecting patient trays, maintaining cleanliness of wares and equipment, and promptly addressing patient requests.

Employees will handle food safely, follow HACCP guidelines, and collaborate with the team to ensure efficient, respectful service in a healthcare setting.

Qualifications

• Understand and follow written or verbal instructions.
• Read English to follow directions and safety protocols.
• Able to stand and work on feet for extended periods.
• Be courteous with all customer groups and maintain a professional demeanor.
• Previous food service experience helpful.
• Collaborate with team to ensure meals are served safely and timely.
• Respond to patient requests promptly and courteously.
• Maintain a neat, professional appearance and demeanor.

Responsibilities

• Assemble, distribute and collect patient trays accurately.
• Collect trays at the appropriate times and efficiently.
• Clean wares and dish machine, dish room and equipment.
• Respond to patient requests promptly and courteously.
• Handle food safely, maintain proper temperatures and HACCP compliance.
• Strip and prepare trays per procedure and as needed.
• Perform other duties as assigned.
• Contribute to a clean, safe, and respectful patient environment.

Skills

Understand instructions

Read English

Stand for long periods

Courteous to customers

Food service experience

Team collaboration

Responds to requests promptly

Maintains professional appearance

Job description

SUMMARY

Provides Patient Meal Service and cleans all area supporting Meal Service

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

RESPONSIBILITIES

KEY RESPONSIBILITIES

• Accurately Assemble, Distribute and Collect Patient Trays
• Collects patient trays at the appropriate time and in an efficient manner
• Cleans all wares used for this purpose
• Cleans all equipment used for this pursues
• Cleans dish machine, dish room and equipment appropriately
• Responds to Patient request in a timely manner
• Passes patient trays in a correct and courteous manner
• Handles food in a safe manner (i.e. maintains temps, uses barriers, observes HACCP plan)
• Strips trays per procedure and in a timely manner
• All other tasks as assigned

Management of Time and Resources

• Completes work assignments within an acceptable time frame.
• Uses time and resources to the best possible advantage for successful completion of job responsibilities.
• Develops and maintains efficient working relationships.
• Is reliable in respect to attendance.
• Is Reliable in respect to punctuality?
• Recognizes the importance of team efforts and partners with others to achieve positive outcomes.

Quality

• Is part of a team effort to insure quality services?
• Offers creative solutions or alternatives to issues or concerns.
• Produces quality results.
• Continually strives to improve the quality of work.
• Accepts responsibility for all work performed and takes appropriate corrective action as needed.

MINIMUM QUALIFICATIONS

REQUIRED QUALIFICATIONS

• Able to understand and follow instructions
• Read English
• Work on feet for long periods of time
• Able to be courteous with all customer groups
• Previous food service experience
• Is cooperative in interactions, treating customers with courtesy, respect and compassion.
• Is patient when responding to questions and answers questions appropriately?
• Responds to requests in a timely manner.
• Handles interruptions in a skillful way.Maintains a professional appearance and demeanor.
• Strives to prevent/resolve customer concerns to the customer's satisfaction.
• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and inservices and/or reviews documentation as required.
• Assists in the orientation of others and actively participates in mentoring.
• Performs analytical and decision making functions with minimal supervision.
• Recognizes and seeks assistance/consultation when appropriate.
• Demonstrates an understanding of relative Hospital and all-departmental policies and procedures including safety issues.
• Possesses awareness of programs/services provided by Hospital and where they are located.

Pay Range

$19.30-$28.15

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Morton Hospital - 88 Washington Street Taunton, Massachusetts 02780

Work Type

40 per week variable EOW EOH

Work Shift

Variable

Driving Required

No

Union

1199 Seiu United Healthcare Workers East