Food Service Associate

Kelley Williamson Co.; Madison (WI); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Competitive Compensation

Medical & Dental benefits

401(k) Plan with Annual Matching

Employee discounts

Flexible Spending Account (FSA)

Job summary

A family-owned convenience store chain in Madison is seeking a Food Service Associate to deliver excellent food and services while maintaining a clean and organized environment. Ideal candidates must have strong communication skills and a willingness to work flexible hours, including evenings and weekends. The position offers competitive compensation starting at $15 per hour and opportunities for advancement within the company.

Qualifications

• Must be at least 16 years of age, preferably 18+ in select markets.
• Excellent customer service skills in a fast-paced environment are needed.
• Strong communication and interpersonal skills required.
• Ability to operate a point-of-sale (POS) system accurately and handle cash.

Responsibilities

• Deliver outstanding food and service to customers.
• Maintain cleanliness of food service areas and comply with safety guidelines.
• Accurately process transactions and handle cash responsibly.
• Collaborate effectively with team members.

Skills

Customer service

Communication skills

Basic math skills

Ability to lift 30-50 lbs

Job description

Overview

Description — Kelley’s Market is seeking a Food Service Associate based in Old Sauk, at 633 Junction Rd, Madison WI 53717. Reports to the Station Manager. Position: Food Service Associate. Company: Kelley’s Market. Location and general information included for candidate awareness.

About the Company

Join a company with deep roots and big opportunities. Since 1926, Kelley’s Market has served Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we continue to grow and innovate to meet customer needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored by outstanding service—starting with our team.

What You’ll Do

The Food Service Associate helps deliver top-quality food and an outstanding customer experience. This role maintains a clean, organized, and well-stocked food-service environment while serving customers in a friendly and efficient manner. You will receive guidance from Lead team members and report to the Assistant Manager(s) and Station Manager.

• Deliver Outstanding Food & Service
• Prepare, assemble, and serve fresh food and beverages that meet brand and safety standards
• Provide fast, friendly, and courteous service that creates positive guest experiences
• Operate food prep equipment and POS systems accurately and safely
• Stay current on menu offerings, pricing, and promotions to assist customers and support sales

• Keep Our Food Areas Clean & Safe
• Maintain cleanliness of all food service areas including prep stations, counters, equipment, dining areas, and restrooms
• Restock and rotate food items, condiments, utensils, and beverages using FIFO practices
• Follow all food safety, handling, and sanitation procedures in compliance with company and health department guidelines
• Alert management to any food safety concerns, equipment issues, or supply shortages

• Support Smooth Operations
• Complete assigned tasks including temperature logs, equipment cleaning, and station checklists
• Accurately process transactions at the register and maintain proper cash handling
• Maintain accurate timekeeping and communicate shift updates or concerns to leadership
• Take ownership of daily routines and contribute to a smooth-running food service experience

• Work as Part of Our Team
• Collaborate effectively with team members and take direction from leadership
• Uphold all safety and security procedures in food prep and customer interaction
• Contribute to a positive team culture that values cleanliness, quality, and fast service

What We Offer

• Competitive Compensation — The hiring range for this position is $15 to $18 per hour and may be based on education, work experience, knowledge, skills and certifications.

• Comprehensive Benefits
• Medical & Dental (BlueCross), Vision (EyeMed)
• Flexible Spending Account (FSA)
• Voluntary Life and AD&D
• Voluntary Short-Term Disability
• 401(k) Plan with Annual Matching

• Time Off & Work-Life Balance
• Vacation Time
• Personal Time
• Illinois Paid Leave
• Six Paid Holidays

• Additional Perks
• Employee discounts on store products
• Clean, modern, and well-maintained work environment
• Opportunities for advancement within our growing organization
• Benefit eligibility may vary based on position, hours worked, and length of employment. Select benefits may not be eligible until specific milestones have been met. Consult with your Hiring Manager for more information.

Requirements

• What’s Required:
• Must be at least 16 years of age. In select market(s), hiring age may be 18+
• Ability to provide excellent customer service in a fast-paced retail/food-service environment
• Strong communication and interpersonal skills
• Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately
• Willingness to work flexible hours, including evenings, weekends, and holidays
• Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods

• Preferred Experience
• Prior experience in a convenience store, gas station, or retail environment
• Prior experience in a fast-food or QSR environment
• Experience handling cash and completing shift reports or basic bookkeeping tasks

Ready to make a real difference with your leadership skills? Apply today to join the Kelley Williamson team!