Food Service Associate

Zupans; Lake Oswego (OR); On-site; USD 24,000 - 34,000; Full time

Job summary

Zupans in Lake Oswego, OR is seeking a dedicated Food Service Associate to deliver outstanding customer service, assist with counter service and craft specialty sandwiches. You will support kitchen operations, contribute to the hot case and deli, and uphold strict food quality standards.

Key duties include food preparation, cleanliness, and maintaining department standards while adapting to a fast-paced store setting.

Qualifications

• Must be passionate about people and great food.
• Must have or be able obtain a Oregon food handlers card.
• Must take food handling and preparation seriously.
• Cook positions must have a strong knowledge of cooking techniques, culinary degree or equivalent experience desired.
• Be willing to work a flexible work schedule based on the stores operating hours and department needs.
• Position requires regular and reliable attendance
• Must be self-motivated and solution-oriented.

Responsibilities

• Give every customer immediate and undivided attention.
• Prepare kitchen dishes according to recipes.
• Cook positions – create specialty dishes using shrink from meat/seafood and produce departments.
• Ensure that food quality, freshness and presentation meet all company standards
• Follow through on all customer questions and requests
• Follow established food safety procedures
• Keep department supplies filled and maintained
• Practice safe use of all tools and equipment required by position
• Keep all cases and shelves clean, well stocked, and properly rotated
• Maintain accurate retail pricing and signage
• Sample department products to customers
• Be aware of new products and their placement
• Document product transfers, waste and spoilage using appropriate forms
• Properly package and wrap products for retail sale
• Learn product preparation and nutritional aspects
• Maintain back stock areas and coolers

Job description

A dedicated and customer-focused individual is sought for the role of Food Service Associate at the Lake Oswego location. This position involves providing excellent customer service, including counter service and the preparation of specialty sandwiches. The associate will assist with kitchen operations, contribute to the development of new food items for the hot case and deli, and uphold food quality standards. Key responsibilities include food preparation, maintaining cleanliness, and supporting overall department functions. Essential qualities include strong customer service skills, attention to detail, food safety knowledge, and the ability to perform well in a fast-paced environment.

ESSENTIAL DUTIES ANDRESPONSIBILITIES:

• Give every customer immediate and undivided attention
• Prepare kitchen dishes according to recipes.
• Cook positions – create specialty dishes using shrink from meat/seafood and produce departments.
• Ensure that food quality, freshness and presentation meet all company standards
• Follow through on all customer questions and requests
• Follow established food safety procedures
• Keep department supplies filled and maintained
• Practice safe use of all tools and equipment required by position
• Keep all cases and shelves clean, well stocked, and properly rotated
• Maintain accurate retail pricing and signage
• Sample department products to customers
• Be aware of new products and their placement
• Document product transfers, waste and spoilage using appropriate forms
• Properly package and wrap products for retail sale
• Learn product preparation and nutritional aspects
• Maintain back stock areas and coolers

QUALIFICATIONS:

• Must be passionate about people and great food.
• Must have or be able obtain a Oregon food handlers card.
• Must take food handling and preparation seriously.
• Cook positions must have a strong knowledge of cooking techniques, culinary degree or equivalent experience desired.
• Be willing to work a flexible work schedule based on the stores operating hours and department needs.
• Position requires regular and reliable attendance
• Must be self-motivated and solution-oriented.

PHYSICAL DEMANDS:

• Stand for long periods of time.
• Interact with a diverse group of individuals.
• Frequently lift and/or move up to 40 pounds.
• Bending, stooping, and climbing.
• Repetitive use of hands with power grasping and fine manipulation.

WORK ENVIRONMENT

• Exposure to temperature variations and wet conditions.
• May walk and work on uneven surfaces.
• Requires reaching above and below shoulder height.
• Some exposure to dust, gas, fumes, and chemicals.
• May need to use a ladder or stool to reach product or supplies.
• Walking surfaces are sometimes slick.
• Repetitive stretching and lifting required.
• Exposure to continuous background noise

Supervisory Responsibilities

None