Food Service Assistant

135 Aurora Health Care Southern Lakes, Inc.; Kenosha (WI); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Health insurance

Retirement plan

Educational assistance

Job summary

Advocate Health is seeking a Food and Nutrition Services team member in Kenosha, WI. The role focuses on providing accurate menu service to patients, coordinating with nursing staff, and updating patient dietary orders using CBORD and Kardex systems.

The position requires a high school diploma or GED and 4–12 months of nutrition-related experience, with a schedule including AM/PM shifts and a rotating weekend. Benefits are provided as part of total rewards.

Qualifications

• Excellent communication skills.
• Proficient knowledge of computer operations.

Responsibilities

• Ensure quality and accuracy of department operations by providing selective menu service to patients.
• Assist patients and families with menu selections and communicate with Nursing and staff for prompt service.
• Update CBORD and Kardex with patient data and dietary orders; manage tube-feeding, supplements, and allergies.
• Follow physician diet orders for all patients and maintain accurate patient files in CBORD and Kardex.
• Attend mandatory inservices and meetings to support department goals.

Skills

Communication skills

Computer proficiency

Education

High school diploma or GED

Tools

CBORD system

Kardex

Handheld computer

Job description

Department: 11903 AMC Kenosha - Food and Nutrition Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Anticipated schedule includes a combination of AM and PM shifts Monday through Thursday, AM shifts on Fridays, and a rotating weekend schedule. Actual hours may vary based on department needs. Pay Range: $18.85 - $29.70

Major Responsibilities:

• Demonstrates the ability to ensure the quality and accuracy of department operations by providing a selective menu service to patients.
• 2)Communicates effectively when assisting patients and/or family with menu selections.
• 3)Communicates between Nursing, Guest Service Representatives, and tray line in order to clarify orders and provide prompt service.
• 4)Communicates special patient needs to Clinical Dietitians 1)Using a hand-held computer, down-loads and up-loads patient information and obtains menu selections for all assigned patients and units. Demonstrates the ability to ensure the quality and accuracy of department operations by processing Diet, Tube-Feeding, Supplement, Nourishment Orders, as well as patient Allergy information.
• 1)Follows physician's diet orders for all patients
• 2)Updates and maintains accurate patient card files in the CBORD Computer System and Kardex.
• 3)Adheres to specific standards for diets when entering selections into the handheld and main [CBORD] computers, and when modifying or checking patient's meal selections and Tray-Tickets.
• 4)Updates and maintains Tube-Feeding Orders, Supplement Orders, Nourishment Orders, and patient allergy information.
• 5)Updates patient preferences in the CBORD Computer System Participates in self development by attending mandatory inservices and meetings appropriate to the goals and needs of the department.
• 1)Attends inservice programs on equipment use and operation.
• 2)Attends all mandatory inservice programs and meetings.

Guest Relations*

• 1)Maintains professional image and follows department uniform policy.
• 2)Responds positively to all requests.
• 3)Displays commitment to hospital's philosophy mission statement, and values in all interactions.

Miscellaneous*

• 1)Can perform all Diet Office Positions accurately.
• 2)Performs other duties as assigned.

Education/Experience Required:

• Completion of high school education or G.E.D.
• 4-12 Months food and/or nutrition experience.

Knowledge, Skills & Abilities Required:

• Excellent communication skills. Proficient knowledge of computer operations. N/A

Physical Requirements and Working Conditions:

• Frequent lifting, bending, stooping, walking or standing. Work may require an awkward or strained position to be assumed for a short period of time in lifting or handling heavy objects
• Kitchen equipment for trayline and/or cafeteria service may be used: heavy patient carts, steam tables, coffee urns
• Indoor environment - some noise, fumes or other distractions
• Outdoor environment - exposure to various weather conditions
• OSHA Risk Category ll.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care