Food Service Assistant

Hugh Chatham Health; Chicago (IL); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits (medical,歯

Flexible Spending Accounts

Adoption assistance and paid parental

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health - Food and Nutrition department is hiring for a Full-time Food Service Associate at Advocate Illinois Masonic Medical Center. The role involves preparing service lines, assembling patient trays, delivering meals, and maintaining cleanliness in a high-volume hospital environment.

Applicants should be able to work varying shifts including every other weekend and rotating holidays. This position emphasizes sanitation, HACCP compliance, customer service, and teamwork within a

Qualifications

• Ability to prepare service line for meal service and service customers
• Ability to deliver routine food orders to nursing units
• Ability to assemble patient nourishment
• Ability to requisition supplies
• Ability to clean and maintain areas as assigned
• Ability to easily follow instructions
• Frequent lifting, bending, stooping, walking or standing

Responsibilities

• Informs customers of services available, assists customers with service requests, reports service request to the Support Center.
• Prepare service lines for meal service and services customers
• Prepares patient tray line for meal service and assembles trays as assigned, according to accuracy and time standards
• Delivers routine food orders to include food carts to the nursing units
• Assembles patient nourishments as ordered
• Requisitions and stores necessary supplies
• Cleans and maintains areas as assigned; areas to include conference rooms
• Collects and disposes of trash from areas, non-patient areas to include food waste and recyclables.
• Completes daily floor care as appropriate for hard surfaces
• Works in the dishroom
• Collects menus as assigned and delivers menus to the office for processing
• Participates in educational programs, inservices and department meetings as an active team member
• Follows sanitation and HACCP standards and maintains organization & cleanliness of work areas

Skills

Customer service

Communication

Teamwork

Ability to follow instructions

Physical stamina

Tools

Dishroom operations

Kitchen equipment

Job description

Department

11903 Advocate Illinois Masonic Medical Center - Food and Nutrition

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Varying shifts

Every other weekend

Rotating holidays

Pay Range

$18.85 - $28.30

Major Responsibilities

• Informs customers of services available, assists customers with service requests, reports service request to the Support Center. Communicates with the Coordinator and Diet Office on a daily basis or more often as required. Reports specific customer’s needs, expectations and status with the Coordinator/Diet Office. Responds to all types of communications promptly (oral & written).
• Prepare service lines for meal service and services customers
• Prepares patient tray line for meal service and assembles trays as assigned, according to accuracy and time standards
• Delivers routine food orders to include food carts to the nursing units
• Assembles patient nourishments as ordered
• Requisitions and stores necessary supplies
• Cleans and maintains areas as assigned; areas to include conference rooms
• Collects and disposes of trash from areas, non-patient areas to include food waste and recyclables. This may require operating the compactor
• Completes daily floor care as appropriate for hard surfaces
• Works in the dishroom
• Collects menus as assigned and delivers menus to the office for processing
• Participates in educational programs, inservices and department meetings as an active team member
• Follows sanitation and HACCP standards and maintains organization & cleanliness of work areas Participation in self development by attending mandatory inservice and education programs appropriate to the goals and needs of the department 1) Attends inservice programs on equipment use and operation 2) Attends inservice programs on proper procedures for cleaning patient and non-patient areas 3) Attends all mandatory inservice programs

Participation in self development by attending mandatory inservice and education programs appropriate to the goals and needs of the department 1) Attends inservice programs on equipment use and operation 2) Attends inservice programs on proper procedures for cleaning patient and non-patient areas 3) Attends all mandatory inservice programs

Education/Experience Required

• 2-3 weeks of the job training Knowledge, Skills & Abilities Required:
• Ability to prepare service line for meal service and service customers
• Ability to deliver routine food order to include food carts to nursing units
• Ability to assemble patient nourishment
• Ability to requisition supplies
• Ability to clean and maintain areas as assigned
• Ability to easily follow instructions
• Ability to communicate/respond to a phone. N/A Physical Requirements and Working Conditions:
• Frequent lifting, bending, stooping, walking or standing. Work may require an awkward or strained position to be assumed for a short period of time in lifting or handling heavy objects
• May be required to lift equipment, containers up to 25 lbs.
• Kitchen equipment for trayline and/or cafeteria service may be used: heavy patient carts, steam tables, coffee urns
• Indoor environment - some noise, fumes or other distractions
• Outdoor environment - exposure to various weather conditions
• OSHA Risk Category ll. Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur. This requirement supersedes any previous lifting requirement effective 08/01/2014. Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.