Food Service Ambassador

Providence; Spokane (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA is hiring a Food Service Ambassador for full-time and supplemental/ Per Diem roles. You will handle patient and caregiver calls for meals, enter orders in EPIC, and assist with meal delivery to patients in a hospital setting.

Key tasks include processing diet orders, maintaining confidentiality per HIPAA, and providing friendly, clear communication to patients and families while upholding nutrition standards.

Qualifications

• National Food Handler Card required upon hire.
• Must understand HIPAA guidelines and confidentiality.
• Able to input orders into EPIC and communicate with patients and caregivers.

Responsibilities

• Receives patient/caregiver calls for food orders and diet order communication; inputs orders into a computer.
• Assists with delivery of meals to patients and supports tray line activities.
• Processes diet orders placed by caregivers through EPIC.
• Communicates effectively with patients and caregivers.

Skills

Customer service

HIPAA compliance

Education

Nutrition or Hospitality coursework

National Food Handler Card

Job description

This posting is for multiple openings of Food Service Ambassador at Providence Sacred Heart Medical Center & Children's Hospital in Spokane, WA. We are hiring for Full-Time and Supplemental or Per Diem opportunities.

Performs essential duties associated with the nutritional care and food service to all patients. Must be able to work compatibly with co-workers and be able to comply with confidentiality, and HIPAA guidelines. Receives patient/caregiver telephone calls for food orders and diet order communication, and accurately inputs all orders into a computer. Assists with the delivery of meals to patients, and supports tray line activities. Accurately and efficiently processes diet orders placed by caregivers through EPIC. Must effectively communicate to patients and caregivers, and demonstrate excellent public relations interpersonal skills. Must have a working knowledge of therapeutic diets.

Providence caregivers are not simply valued – they’re invaluable. Join our team atProvidence Sacred Heart Medical Center & Children's Hospitaland thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• National Food Handler Card - State County City Authority upon hire

Preferred Qualifications:

• Coursework/Training: Nutrition or Hospitality
• 1 year of experience in a food service operation
• 2 years of progressive experience in a large-scale food service operation or hospital

Why Join Providence?

Ourbest-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering ourMissionof caring for everyone, especially the most vulnerable in our communities.