Food Server- Amerisports- PT

Ameristar Casino Hotel Kansas City; Kansas City (KS); On-site; USD 25,000 - 35,000; Full time

Job summary

Ameristar Casino Hotel Kansas City is seeking a Food Server to deliver exceptional guest service by taking orders and serving food and beverages. The ideal candidate will be experienced in food service, possess strong communication skills, and be able to work efficiently in a fast-paced environment. Responsibilities include maintaining cleanliness, processing payments, and ensuring a positive dining experience. This role requires lifting trays and standing for the majority of the shift, and candidates must have excellent customer service skills.

Qualifications

• Six months of food and beverage service experience preferred.
• Must be able to stand and walk for the majority of the shift.
• Must be able to lift and carry trays weighing approximately 20-30 pounds.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet guests warmly and create a welcoming atmosphere.
• Receive and accurately process food and beverage orders.
• Retrieve prepared orders and deliver them promptly to guests.
• Maintain cleanliness and organization of dining areas.
• Present checks, process payments, and address guest requests.

Skills

Customer service

Communication skills

Attention to detail

Ability to lift and carry trays

Job description

Job Description

The Food Server is responsible for delivering exceptional guest service by taking orders, serving food and beverages, and ensuring a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast‑paced restaurant environment.

Key Responsibilities

• Greet guests warmly and communicate in a friendly, courteous manner to create a welcoming atmosphere.


• Receive and accurately process food and beverage orders using the computerized guest check system.


• Retrieve prepared orders from the kitchen and deliver them promptly to guests.


• Safely carry and balance trays and push carts containing food and beverages (approximately 20 to 30 pounds) throughout the kitchen and dining areas.


• Maintain cleanliness and organization of all dining room areas, including tables, chairs, and service stations.


• Present checks to guests, process payments, and deliver payment to the cashier or process transactions as directed.


• Respond promptly to guest requests and address any concerns or special needs during their dining experience.

Qualifications

• Six (6) months of food and beverage service experience preferred.


• Must be able to stand and walk for majority of shift.


• Must be able to lift and carry trays weighing approximately 20‑30 pounds and communicate in English.


• Utilize computer system for placing food and beverage orders and processing payments.


• Must have excellent customer service and communication skills.


• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.