Food Safety and Sensory Supervisor, 2nd Shift
This Food Safety and Sensory (FSS) Supervisor supports quality verification of daily production, supervising the FFS Technicians and Coordinators and providing input to the MOS program at the Tier 1 level. The role implements continuous improvement, trending, root cause analysis, and corrective and preventive action for incidents, nonconformances, and consumer complaints. Additional responsibilities include managing Food Safety & Sensory Programs, approving new products and procedure changes, and assisting with specifications development. The FSS Supervisor also implements Environmental Management and Pre‑Op Programs, and may travel between plant and facility locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Supervise activities of FSS Technicians and Coordinators, providing training, motivation, feedback, and corrective actions.
- Serve as a back‑up to the Coordinators when necessary.
- Review and ensure documentation is completed accurately and timely, with appropriate response to out‑of‑specification items.
- Develop Technicians and Coordinators to collaborate with Operations and Sanitation to facilitate investigations, root cause analysis, CAPA, and problem solving.
- Follow up issues and questions with FSS and Operations in a timely manner, recording results in the MOS system.
- Oversee and report glass and brittle plastic audits, facility and GMP audits, water/ice/air testing, pre‑op, and EM daily activities, foreign material management, and Sensory programs.
- Complete risk assessments for planned construction.
- Investigate and implement CAPA for consumer complaints.
- Disposition of holds, completing status changes and critical information entries in the ERP system.
- Support extended runs and other process change testing, communicating results, trending, and conclusions.
- Work closely with various groups to prepare and maintain specifications.
- Review and approve plant trials.
- Oversee collection and submission of samples for microbiological, allergen, or nutritional testing and required follow‑up.
- Participate in external audits.
- Participate in Safety Program, maintaining a safe working environment.
It is the responsibility of all employees to uphold Amy’s Food Safety and Quality Policy, including participation in all required training.
SUPERVISORY RESPONSIBILITIES
The position supervises 4‑6 QFS Technicians and QFS Coordinators. There are no subordinate supervisors reporting to this position.
QUALIFICATIONS
Education
Bachelor’s degree in Food Science and Technology or a related Life Science from a four‑year college or university; or an equivalent combination of education and experience.
Experience
One or more years of relevant industry experience.
One or more years of supervisory experience.
Required Skills
- Works well with others
- Reliable/Dependable
- Valid US Driver’s License
Preferred Skills
- Change and Learning Agility
- Conflict Management/Composure
- Problem Solving and Decision Making
- Leader Identification
- Influence
- Initiative
- Mission Focus
- Relationship Building
- Results Orientation
- Team Management
- Talent Development
- Written and Informal Communication
- Technology Savvy
- Functional and Technical Expertise
- Sensitivity
Language Skills
- Ability to read, analyse, and interpret scientific and technical journals.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or business partners.
- Ability to present information to all levels of management and technicians.
- Spanish language ability preferred but not required.
Mathematical Skills
- Work with probability, statistical inference, plane and solid geometry, and trigonometry.
- Apply fractions, percentages, ratios, and proportions to practical situations.
- Use spreadsheets such as Excel to collect and interpret data.
Reasoning Ability
- Define problems, collect data, establish facts, and draw valid conclusions.
Certificates, Licenses, Registrations
- SQF, PCQI, HACCP, and Better Process Control School Certification, or willingness to obtain required certifications.
- Training in Continuous Improvement and Lean Manufacturing is a plus.
Physical Demands
The job requires sitting, talking, hearing, standing, walking, reaching with hands and arms, stooping, kneeling, crouching, crawling, tasting, smelling, and occasionally lifting or moving up to 25 pounds. Close vision is required.
Work Environment
Occasional exposure to wet and/or humid conditions, cold (coolers and freezers), hot (processing equipment), and moving mechanical parts.
Travel
- Estimated travel requirement is approximately 5%–15%.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.