Food Runner: Fast, Guest-First Service + Free Meals

Heritage-Hotels-and-Resorts; Albuquerque (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k match

Employee discounts

Complimentary meals during shifts

Free employee parking

Growth opportunities

People-first culture

Job summary

Heritage Hotels & Resorts in Albuquerque, NM, is seeking a reliable Food Runner to support dining operations by delivering food promptly and ensuring presentation and guest service standards.

You will work closely with servers and kitchen staff to maintain smooth service, keep the dining area clean, assist during peak periods, uphold safety and sanitation policies, and respond to guest requests with courtesy.

Qualifications

• High school diploma or equivalent.
• Excellent verbal communication and customer service skills.
• Strong attention to detail and sense of urgency.
• Ability to multitask in fast paced environments.
• Ability to work collaboratively as part of a team.
• Strong work ethic and positive attitude.
• Current New Mexico Food Handler Certification required (or ability to obtain upon hire).
• Ability to stand for extended periods and lift up to 30+ pounds.

Responsibilities

• Maintain a high level of positive and professional approach with coworkers and guests.
• Deliver food orders from kitchen to tables quickly and accurately.
• Comply with nutrition sanitation and safety standards at all times.
• Maintain cleanliness and professional presentation of the dining area.
• Maintain table settings by delivering courses replenishing utensils and being alert to beverage needs.
• Assist servers and kitchen team to ensure smooth service flow.
• Communicate clearly with kitchen and service staff regarding order status and guest needs.
• Support service operations during peak business periods.
• Respond promptly and professionally to guest requests and concerns.
• Follow all company safety and security policies and procedures.
• Maintain a clean organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary client and guest information.
• Perform other duties consistent with the functions of this position as needed at the property.

Skills

Verbal communication

Customer service

Attention to detail

Sense of urgency

Multitasking

Teamwork

Work ethic

Education

High school diploma

Job description

Heritage Hotels & Resorts in Albuquerque, NM, is seeking a reliable Food Runner to support dining operations by delivering food promptly and ensuring presentation and guest service standards.

You will work closely with servers and kitchen staff to maintain smooth service, keep the dining area clean, assist during peak periods, uphold safety and sanitation policies, and respond to guest requests with courtesy.