Food Runner - Burlington

Legal Sea Foods; Burlington, Northern (MA, KY); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Legal Sea Foods in Burlington, MA is seeking a Food Runner to support the dining room team. The role requires serving food orders exactly as guests order, maintaining a courteous demeanor, and delivering items with proper garnishments and timing.

You will assist with accuracy checks and communicate guest needs to servers and management. Applicants should be at least 17 years old with a high school diploma or equivalent; experience is preferred.

Qualifications

• Minimum age of 17 years.
• High school diploma, equivalency or related experience preferred.

Responsibilities

• Presents self in courteous and professional manner to guests at all times.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered.
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests and servers.
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Knows table numbers and the restaurant layout to ensure prompt service.
• Brings guests’ inquiries about food allergies to the Manager’s attention.
• Ensures station is suitable and meets company standards.

Skills

Interpersonal communication

Customer service

Ability to work under pressure

Education

High school diploma or equivalent

Job description

Job Details
Job Location: LSF Burlington LLC - Burlington, MA 01803
Position Type: Full-Time/Part-Time
Salary Range: $15.00 - $25.00
Hourly Travel Percentage: None
Job Shift: Any
Job Category: Restaurant - Food Service
The Food Runner is responsible for serving food orders as specified by guests in a friendly and courteous manner.

DUTIES & RESPONSIBILITIES

• Presents self in courteous and professional manner to guests at all times.
• Checks orders for accuracy prior to serving to ensure food items are as guests ordered (sides, extras, etc.).
• Delivers food orders with appropriate garnishments.
• Delivers food orders timely and, where multiple guests involved, at the same time.
• Communicates important information to guests (example: hot plate) and servers (example: guest seeking drink from bar).
• Responds to guests’ requests for condiments or other items.
• Continually clears away dishes and debris from stations.
• Has knowledge of table numbers and the physical layout of the restaurant to ensure prompt and proper service to guests.
• Brings guests’ inquiries regarding food allergies to the Manager’s attention immediately.
• Ensures station is suitable for serving and meets company standards.

SKILLS & COMPETENCIES

• Demonstrates good judgment.
• Must be pleasant, cooperative and take direction well with excellent interpersonal and communication skills.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.
• Must be able to interact verbally and listen attentively to guests, co-workers, and supervisors.

Qualifications

• Minimum age requirement is 17 years of age for this position.
• High school diploma, equivalency degree or related experience preferred.

ENVIRONMENTAL WORKING CONDITIONS

Restaurant Setting

• Must be able to stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to lift, bend, kneel, stoop, squat, push and pull.
• Must be able to frequently lift food, and other items weighing up to 50 pounds.
• Position involves repetitive hand and wrist motion.

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.