Food Runner

Brookland; Washington (District of Columbia); On-site; USD 13,776 - 34,440; Part time

Benefits offered by this job

Health insurance options

401(k) retirement plan with employer match

Paid parental leave

Company-paid life insurance

Pet insurance

Job summary

Brookland is hiring a Food Runner/Expo in Washington, DC. The role involves effectively communicating with the kitchen, expediting food, and serving customers in a fast-paced environment. Candidates should have outstanding communication and hospitality skills, with weekend availability and the ability to work as part of a team. Benefits include competitive pay, health insurance options, a 401(k) matching plan, and opportunities for career growth within the company.

Qualifications

• Weekend availability and minimum of 3 shifts per week required.
• Ability to work well in a team-oriented environment.

Responsibilities

• Effectively communicate customer needs to line cooks and/or servers.
• Expedite food and ensure quality and standards are met.
• Serve food to customers and assist servers as needed.

Skills

Top tier communication and hospitality skills

Team collaboration

Fluency in Spanish

Job description

Please note that this salary range is accurate as of July 1st, 2024. It reflects our starting rate as well as the compensation for our most senior employees at this time. All positions will initially be offered at the entry‑level rate, with consideration for annual increases based on performance assessments.

We are always looking for passionate, hospitality‑driven, people‑persons! Do you want to work in a diverse space, where you can truly be yourself, that serves delicious food? As a food runner/expo, you will work in a team‑oriented, fast‑paced, guest‑centric environment where we want to see you succeed and ultimately grow, both personally and professionally. If this sounds like the vibe you’re looking for, we hope you will apply!

Pay: $10.00 an hour plus tip out from the servers/bar and To go/Online orders. You can make as much as $25 an hour with a guarantee that you will never make less than $17.50 per hour.

Company Benefits

Busboys and Poets offers competitive pay and benefits including a wide choice of health insurance, dental insurance, vision insurance, 401(k) retirement plan with employer match 100% of 4% and 50% of the next 2% of contributions, 1 week sick leave per year, paid parental leave, a company‑paid life insurance policy, pet insurance and so much more!

Why Work for Us

Join a diverse space: 81% of our total workforce identifies as a person of color, 45% as female and 5% as a person with disabilities. Our executive team also represents gender diversity, ethnic diversity, sexual orientation, and more. Men and women are equally represented as well as various cultural and religious backgrounds, ensuring an inclusive workplace where you can bring your authentic self to work.

Grow with us: Over 60% of our managers were promoted from within to their existing role from line staff or from Front‑of‑House manager to Assistant or General Manager. Our entire Executive Team consists of existing employees who showed promise and were promoted into leadership positions.

Work with latest technologies: Striving to be a leader in our industry, we utilize a broad spectrum of technologies including our tech‑forward training program, employee payroll system, a self‑managed tip distribution system, an events and catering platform, inventory management system, our POS Toast and much more!

Happy staff: Busboys and Poets is always looking for the next best way to engage with our staff. This includes raffles, anniversary boxes, an employee‑dedicated web‑based forum and information site, blog and podcast.

Job Duties

• Effectively communicate customer needs to line cooks and/or servers
• Expedite food and ensure quality and standards are met in presentation of each food item
• Carry food, dishes, trays, or silverware from expo line to customers
• Serve food to customers and assist servers as needed
• Locate items requested by customers
• Clean up spilled food or drink or broken dishes and remove empty bottles and trash
• Perform serving, cleaning, or stocking duties in establishments, to facilitate customer service
• Maintain adequate supplies of items such as silverware, cold containers, and bags
• Stock cabinets or serving areas with condiments and refill condiment containers
• Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors
• Serve ice water, coffee, or other beverages to patrons
• Other duties as assigned by management

Qualifications

• Top tier communication and hospitality skills
• Must have weekend availability and work a minimum of 3 shifts per week
• Must be able to work with a team
• Fluent (or semi‑fluent) in Spanish is a plus

Physical Requirements

• Spend time bending or twisting the body
• Spend time lifting heavy weight
• Spend time standing on feet for long hours
• Spend time using hands to handle, control, or feel objects/tools

Busboys and Poets owns and operates 8 multi-concept restaurant, bar, event and bookstore spaces in DC, Maryland and Virginia. Our locations include: 14th & V, 450K, Anacostia, Brookland, Columbia, Hyattsville, Shirlington and Takoma with more on the horizon.

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