Food Runner

Ruth; Walnut Creek (CA); On-site; USD 23,419 - 34,440; Full time

Job summary

Ruth's Chris Steak House in Walnut Creek is seeking a dedicated food runner to pick up orders and deliver meals to guests, including bread, salads, appetizers, entrees and desserts. You will assist kitchen and service staff to maintain the highest level of food quality, presentation and timing to optimize our guests dining experience.

Typical duties include reading tickets, coordinating with broil/pantry, garnishing entrees, and delivering to tables to ensure hot, fast service.

Qualifications

• Experience in fast-paced restaurant service preferred.
• Ability to read order tickets and coordinate timing.
• Maintain cleanliness and personal hygiene throughout shifts.

Responsibilities

• Deliver meals to the correct tables from the kitchen and service staff.
• Read tickets, track cooking times, and check presentation.
• Coordinate with broil/pantry to time hot and cold items.
• Garnish entrees and ensure food is served hot and presentable.
• Assist servers to optimize guest dining experience.
• Complete closing duties and maintain kitchen and front-of-house cleanliness.

Skills

Food service

Customer service

Teamwork

POS system

Education

High school diploma preferred

Tools

POS system

Job description

POSITION SUMMARY:

Picks up food product for orders placed by the service staff and delivers the meal to our guests, including bread, salads, appetizers, entrees, desserts and other items requested by our guests. Assists the kitchen and service staff as needed to maintain the highest level of food quality, presentation and timing to optimize our guests dining experience.

ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities)

• Reports to work, is in the correct uniform and on the station as indicated on the weekly work schedule. Practices positive personal hygiene and cleanliness habits during all work shifts.


• Sets up the front line with the equipment, plateware and smallwares needed to effectively serve all food products. Items include, but are not limited to; serving spoons, forks, goose necks, underliners for vegetables, folded napkins for handling hot plates and garnishes. Keeps station restocked throughout the shift.


• Cleans large and small trays and tray stands to be ready for service.


• Reads order tickets as they arrive and place onto ticket minder. Tracks cooking times on all orders, checks finished product for proper degree of doneness, appearance and plate presentation.


• Coordinates and communicates with the broil and pantry stations to correctly time and serve "hot and cold" items to the guest.


• Garnishes finished entrees according to the specifications and procedures contained in the Ruth's Chris Steak House Recipe Book (examples: butter, parsley, lemon) and immediately trays and delivers food so that the food is served hot and sizzling.


• Delivers food to the correct table and pivot point position numbers. Assists the server as necessary to ensure that the guest is served immediately. ("Hot Food Hot, Cold Food Cold").


• Assists the server as needed to optimize the guest's dining experience.


• Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager On Duty.


• Correctly completes closing duties at the end of each shift. Assists Chef and other kitchen personnel in accomplishing closing duties and kitchen cleanliness.


• Completes all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

PHYSICAL DEMANDS: (Minimum qualifications needed to perform the essential job functions)

• Must be able to lift, handle, carry food, supply, smallwares, equipment, supplies and paper goods at a minimum of 50 pounds constantly and up to 100 pounds occasionally.


• Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.


• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment as well as to work the line during service periods.


• Must be able to communicate effectively and listen attentively to supervisors, employees, vendors and guests.


• Must be able to work in an environment subject to extreme cold (30 degrees), heat (temperatures above 100 degrees), loud noises from restaurant equipment and machinery, and fumes, odors, dust and smoke.