Food Runner

Churchill Downs; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Churchill Downs Incorporated in New Orleans seeks a Food Runner to deliver meals, assist servers, and support the food and beverage team at the property. The role involves explaining specials, guiding guests, and ensuring timely delivery of orders.

The position requires at least 2 years in a similar role, strong communication skills, and the ability to work flexible hours, including weekends. Must be 21+ and able to obtain a racing license from the Louisiana Racing Commission.

Qualifications

• Must be 21 years old and able to obtain a racing license from the Louisiana Racing Commission.
• Minimum of 2 years’ experience in a similar role.
• Outstanding communication and people skills.
• Available to work different hours including weekends, days and nights.

Responsibilities

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, with specific attention to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management on customer feedback.
• Perform duties as assigned.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

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Property: Fair Grounds Race Course · Slots · OTB & Casinos

Pay Range:

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

JOB SUMMARY

The Food Runner delivers food to guests and helps servers and other food & beverage staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, with specific attention to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management on customer feedback.
• Perform duties as assigned.

REQUIRED SKILLS AND ABILITIES

Must be 21 years old and able to obtain a racing license from the Louisiana Racing Commission.

EDUCATION AND EXPERIENCE

• A minimum of 2 years’ experience in a similar role.
• High school diploma or equivalent qualification is preferred.
• Outstanding communication and people skills.
• Ability to stay professional in a stressful work environment.
• Available to work different hours including weekends, days and nights.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Constant wrist motion, sit, hear and eye/hand coordination; Frequently speak, read, write, stand, walk, bend and stoop; Occasionally lift, carry, push and pull. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk. The employee frequently is also required to stand, walk and reach with arms and hands, bend and can lift at least 25 pounds. Office/Casino environment; Subject to outdoor temperature; Exposed to bright lights and noise at times. The work environment consists of very non-demanding surroundings with a low noise level.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.