Food Runner

Landed; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Tao Group Hospitality is seeking a capable hospitality team member to support kitchen and servers, ensure proper setup and maintenance of service spaces, and deliver guest-focused service in a fast-paced environment.

The role emphasizes accuracy in food presentation, timely delivery, and adherence to safety and sanitation policies while maintaining a professional appearance and teamwork across venues.

Qualifications

• Six months experience in hospitality in a high-volume restaurant, bar, or nightclub.
• Previous culinary experience preferred.
• Knowledge of drink recipes.
• Opening and closing duties.
• Sanitation and safety.

Responsibilities

• Assist kitchen and servers by delivering food to tables and ensuring proper presentation.
• Provide timely service to cocktail and food servers.
• Maintain clean, stocked side stations and work areas.
• Inform management of guest issues and resolve complaints with a positive attitude.
• Monitor food temperatures and ensure correct serving procedures.
• Follow safety and sanitation standards and report hazards.
• Appear in uniform and maintain professional grooming per policy.

Skills

Guest service

Communication

Team player

Stamina

Fast-paced environment

Sanitation awareness

Job description

The position is responsible for assisting the kitchen and food servers with food service, proper set-up and maintenance of functioning spaces, as well as serving guests and keeping the side stations clean and well stocked.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Be a brand advocate by providing Guests with accurate information regarding our venues, menus, and pricing
• Anticipate guest’s needs and ensure they are met per the company’s service standards
• Receives food and ensures proper presentation
• Deliver food to restaurant areas. Promptly deliver all orders to appropriate sections and tables. Ensure that all ordered food is announced to guests at their tables
• Ensure that food ordered by guests is served properly
• Provide service to cocktail and food servers in a timely manner
• Inform Manager/ Server if guests have any issues when food is delivered
• Understand the food temperature danger zone
• Assist with loading/unloading of miscellaneous equipment, such as boxes, food and beverage product
• Assist in set up, service, and break down of areas as assigned. Assist with the movement of tables/chairs through the restaurant as needed and dictated by service and management direction
• Working knowledge of product identification
• Check tables, chairs, countertops for cleanliness, as well as, service stations
• Clean spills, debris, or broken glass according to guidelines of Company/departmental policy/procedures
• Inform management of any complaint, comments or incident. Respond to guest concerns/complaints and correct errors or resolve complaints with a positive attitude
• Comply with all safety and health department procedures and all state and federal liquor laws. Maintain company safety and sanitation standards
• Appear in uniform for all shifts and promotional activities at scheduled time
• Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
• Inform management of any complaint, comments or incident
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to a Manager immediately
• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue training

EDUCATION/WORKING KNOWLEDGE:

• Minimum of six (6) months experience in hospitality working in a high-volume restaurant, bar, or nightclub
• Previous culinary experience preferred
• Knowledge of drink recipes
• Opening and closing duties
• Sanitation and safety

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

• Ability to write and verbally communicate
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Must be able to stand for extended periods of time
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• Exposure to hot kitchen elements or cleaning materials
• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Office, Casino, Nightclub, Dayclub, Bar, Lounge, and/or Restaurant working environment
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment

ABOUT TAO GROUP HOSPITALITY

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.