Food Runner

Urth Payroll Services, Inc.; Hawthorne (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Vision insurance

Job summary

Urth Caffé is seeking friendly team members for the PM shift in Southern California. You will help organize prep areas, assist the kitchen with daily tasks, and ensure timely delivery of hot dishes while maintaining high standards of guest service.

Join a long-standing local institution that values teamwork, safety, and guest satisfaction. This in-person role requires clear English communication and the ability to stand and lift as part of daily duties.

Qualifications

• Restaurant service experience preferred.
• Ability to communicate effectively in English.

Responsibilities

• Organize the walk-in refrigerator; receive, store, and properly date all deliveries.
• Assist the kitchen with daily food preparation.
• Set up and maintain the expediter station.
• Stock to-go supplies and package takeout orders for guests.
• Ensure hot food items are delivered promptly and presented well.
• Greeting guests professionally and delivering food, with attentive service.
• Deliver utensils, napkins, condiments, and side items as needed.
• Pre-bus tables following the company standard and refill water for guests.

Job description

About Urth Caffé

Urth Caffé was established in 1989 as the first heirloom and organic coffee company in the United States. We are a strong and growing company with a bright future and many exciting opportunities ahead. We are always seeking kind, hardworking, and dedicated individuals to join our team and become part of the Urth Caffé family.

Position Overview

This job description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. Management may assign additional responsibilities as needed, and job duties may evolve based on business needs.

Key Responsibilities

• Organize the walk-in refrigerator; receive, store, and properly date all deliveries.
• Assist the kitchen with daily food preparation.
• Set up and maintain the expediter station.
• Prepare utensil roll-ups for kitchen use.
• Stock to-go supplies and package takeout orders for guests.
• Ensure hot food items (e.g., egg dishes, pizza, soups) are delivered promptly.
• Check all food for quality and presentation before serving.
• Greeting guests professionally; deliver food, offer assistance, and thank guests while inviting them to enjoy their meal.
• Serve food using a napkin to hold plates; ensure orders are complete and confirm if additional items are pending.
• Deliver utensils, napkins, condiments, and side items as needed.
• Pre-bus tables following the "full hands in, full hands out" standard.
• Refill water for guests on return trips.
• Deliver cakes and pies to the kitchen as needed.
• Ensure guests receive all requested items (e.g., extra dressing, plates) and confirm satisfaction.
• Immediately notify management of any issues involving outside food, beverages, or smoking.
• Communicate additional guest requests to management promptly.

General & Safety Guidelines

• Wear required safety gear, including a safety belt and slip-resistant shoes, at all times.
• Use a hand truck when moving or lifting items over 15 lbs.
• Perform physical tasks in various environments, including lifting, climbing, balancing, and extended standing.
• Lift up to 25 lbs. unassisted; request assistance for heavier items.
• Monitor for wet floors or spills; place warning signs and clean immediately.
• Adjust to weather conditions (e.g., secure umbrellas during wind, place mats during rain).
• Ensure dogs remain clear of entrances and stairways.
• Maintain awareness when carrying trays or bus tubs to prevent accidents.
• Practice "clean as you go" by removing debris and hazards promptly.
• Communicate effectively in English; maintain a friendly and courteous demeanor.
• Always prioritize guest satisfaction.

Physical Requirements

• Ability to lift up to 25 lbs. regularly without assistance
• Ability to respond quickly to sounds
• Ability to navigate uneven terrain or confined spaces safely
• Ability to climb ladders safely
• Ability to work in cold environments
• Ability to wear personal protective equipment for extended periods
• Ability to perform repetitive physical movements including standing, walking, bending, kneeling, twisting, reaching, and pushing

Closing Duties (PM Shift)

• Store tables and chairs and sweep the outdoor patio area
• Clean, restock, and organize the expediter station
• Check in with management throughout the shift for any additional duties, as responsibilities may vary daily

Why Work at Urth Caffé:

Urth Caffé is a long-standing Southern California institution, known for its heirloom organic coffee and health-conscious cuisine. We are committed to creating a positive work environment where team members can grow and thrive.

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Urth will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Employment will be contingent upon Urth's receipt of proof of the applicant's right to work in the United States consistent with federal law.

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.