Food Runner

Auberge; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

The Knox Hotel Employer LLC, operating The Knox, Auberge Collection in Dallas, seeks a Food Runner to support seamless dining experiences. You will liaise between kitchen and service teams, ensure accurate preparation and timely delivery, and uphold high hospitality standards.

Prior experience in customer service, strong English communication, and a professional, guest-focused demeanor are essential. Flexibility to work weekends/holidays and a food-handler certification or ability to obtain it

Qualifications

• Prior experience in customer service or a similar role required; luxury hospitality experience preferred
• Strong communication skills with ability to communicate clearly in English
• Able to work efficiently in a fast-paced, team-oriented environment
• Attention to detail and organizational skills
• Professional appearance and guest-focused demeanor
• Able to follow instructions and maintain high service standards
• Flexible schedule, including weekends and holidays as needed
• Food handler certification or ability to obtain as required by local regulations

Responsibilities

• Ensure clear and effective communication between front-of-house and back-of-house teams by calling out orders, checking dish status, and alerting service staff when orders are ready
• Coordinate the expediting process to ensure orders are completed accurately, on time, and prioritized correctly
• Perform final quality checks on dishes, including adding garnishes, wiping plate edges, and confirming presentation standards
• Deliver food to guests accurately, ensuring correct placement and order integrity
• Assist servers, bartenders, and guests throughout service, including delivering additional items and fulfilling requests promptly
• Ensure food is served under safety and sanitation standards, including proper temperature and handling
• Maintain cleanliness, organization, and stock levels of the expediting area and service stations
• Operate, maintain, and properly clean all restaurant equipment and service tools

Skills

Customer service

Communication skills

English proficiency

Team player

Attention to detail

Professional appearance

Flexibility

Food handler certification

Job description

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike— offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.

For more information: https://auberge.com/the-knox/

Follow The Knox on Instagram @theknoxauberge

Job Description

The Food Runner plays a vital role in delivering an exceptional dining experience by ensuring food is prepared, finalized, and delivered accurately. Acting as a key liaison between the kitchen and front-of-house teams, this position ensures seamless communication, proper presentation, and timely service while maintaining the highest standards of hospitality.

• Ensure clear and effective communication between front-of-house and back-of-house teams by calling out orders, checking dish status, and alerting service staff when orders are ready
• Coordinate the expediting process to ensure orders are completed accurately, on time, and prioritized correctly
• Perform final quality checks on dishes, including adding garnishes, wiping plate edges, and confirming presentation standards
• Deliver food to guests accurately, ensuring correct placement and order integrity
• Assist servers, bartenders, and guests throughout service, including delivering additional items and fulfilling requests promptly
• ensure food is served under safety and sanitation standards, including proper temperature and handling
• Maintain cleanliness, organization, and stock levels of the expediting area and service stations
• Operate, maintain, and properly clean all restaurant equipment and service tools

Qualifications

• Prior experience in customer service or a similar role required; luxury hospitality experience preferred
• Strong communication skills with ability to communicate clearly in English
• Able to work efficiently in a fast-paced, team-oriented environment
• attention to detail and organizational skills
• Professional appearance and guest-focused demeanor
• Able to follow instructions and maintain high service standards
• Flexible schedule, including weekends and holidays as needed
• Food handler certification or ability to obtain as required by local regulations

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training