Food Quality Assurance Supervisor - 1st Shift

Reser's Fine Foods, Inc.; North Carolina; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Reser’s Fine Foods, Inc. is seeking a Food Quality Assurance Supervisor for 1st shift to supervise QA Technicians and ensure adherence to food safety and quality programs. The role trains staff and validates corrective actions to keep processes within compliance.

The ideal candidate holds a degree in Food Science/Technology or Microbiology or has 3+ years QA experience, with HACCP/SQF PCQI certifications and strong problem‑solving abilities. Bonus eligibility and full benefits are included.

Qualifications

• Requires degree or 3+ years QA experience in food industry.
• Must be able to supervise and train QA staff.
• Strong communication skills across levels; proficient with MS Office.

Responsibilities

• Assist in hiring and training QA Technicians and manage overtime.
• Review CCP monitoring records and ensure effective corrective actions.
• Coordinate corrective/preventive actions for deviations and processing issues.
• Implement department programs and verify adherence to requirements.
• Assist with new product launches and track analytical data.
• Investigate issues using root cause analysis and implement preventive actions.
• Attend monthly Safety and Food Safety trainings and related sessions.

Skills

Supervisory experience

Clear communication

Computer skills

Education

B.S./A.A. in Food Science/Technology or Microbiology

Tools

LX

PKMS

Job description

Overview

Food Quality Assurance Supervisor - 1st Shift

Trains QA Technicians in monitoring internal food safety and quality systems. Verifies that food safety and quality programs and policies are operating as intended and validates that corrective actions are justified and effective.

Benefits and Culture

We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser's offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options.

We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career.

Visit our website to learn more about our competitive benefit programs - https://www.resers.com/careers/#benefits

Principal Duties and Responsibilities

1. Assists in hiring and training of QA Technicians; schedules and manages overtime, adjusts schedules as needed to cover food safety and quality requirements in Lead’s or technician’s absences. Develops Leads and technicians through performance feedback, training and special projects.
2. Manages the record review of all CCP monitoring and Pre-shipment Reviews; ensures corrective actions were taken and effective when deviations occur.
3. Co-ordinates corrective and preventive actions for CCP deviations and other processing issues.
4. Manages the implementation of department programs, verifying adherence to requirements.
5. Assists with new product launches; participates in test batches and tracking analytical data during the Intensive Care period.
6. Investigates issues and complaints, utilizing quality tools and Root Cause Analysis. Implements corrective actions and preventive measures to effectively address issues and improve processes.
7. Attends monthly Safety / Food Safety trainings and other training as assigned.

Job Specifications

1. B.S. or A.A. in Food Science/Technology, Microbiology or related field or a minimum 3 years in a Quality Assurance position or equivalent experience.
2. Supervisory experience; demonstrated leadership and problem-solving skills.
3. Ability to communicate clearly with all levels of co-workers and management.
4. Proficient computer skills; e-mail, Word, Excel; LX and PKMS helpful.
5. HACCP, SQF PCQI and Internal Auditor certifications.

Working Conditions

1. Food processing, warehouse and food laboratory environment.
2. The environment may be wet or dry and temperatures may range from 25oF to 110oF.
3. Exposure to hazardous materials.
4. Ability to climb ladders, bend, reach and occasionally lift up to 40 lbs. may be required.
5. This position is eligible for a bonus based on company goals/performance.

Recipe for Success

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated, Reser’s has been a proud sponsor of good times at racetracks, picnics, BBQs, music festivals, and affordable family meals since 1950. Reser’s family of brands include Reser’s American Classics, Main St Bistro, Stonemill Kitchens, and more. With more than 4,500 employees, Reser’s operates 14 facilities in the US, Mexico, and Canada and actively supports the communities it serves.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.